This location has messed up my order on more then one occasion. The first few times it wasn’t to big of a mistake so I let it go. Recently I ordered a breakfast sandwich and instead received 2 glazed donuts. Now before the obvious “well you should have learned to double check before leaving appears “ why does it fall on the customer to do the quality work of a company. This is no different then large companies slowly converting us in cashiers. If we keep letting people take a inch we will soon be at mile. I don’t normally write reviews but after multiple mistakes they need to be made aware. So If you go here, double check your order before pulling out of the parking lot.
Worst Dunkin ever … no sense of customer service and can never make the right order
Rude customer service. I looked inside my bag to ensure my order was correct. The lady at the window yelled at me for holding up the drive-thru line. Horrible customer service.
Terrible service and stale food. I tried this location twice. Both times I clearly and specifically asked for a toasted croissant with only bacon. I specified no cheese and no egg. Only bacon. And I repeated this simple instruction twice. And both times when I opened my bag there was egg and cheese. Also the hash browns that I ordered were stale both times. I won’t try a third time and I don’t recommend.
Picked up some Dunkin’ this morning and when I opened this everything bagel w/ cream cheese there was an extra topping I didn’t ask for, a long and dark strand of hair. My own hair is very light blonde so it was easy to rule myself out on this one. Overall waste of time and money, will be looking for breakfast elsewhere from now on since it seems hairnets may not be a thing at this Dunkin’.
This place has never been great, but it’s right down the street, after today I’m done. I ordered a brown sugar oat milk latte and 1/3 of the bottom of the cup was straight syrup not even mixed in. It was absolutely disgusting. First sip of your coffee and all you get is gross syrup. Why would you ever put this much? I’m done!
Don't ever go to this location. I ordered thru mobile today for 4 bagels toasted. They gave burnt bagels. When I asked them they didn't even apologize and said I have asked them toasted 4 times. I threw it in the trash and came out. Lesson learned don't ever go to this shady place.
Skip this one. Waited over 5 minutes without being acknowledged. Looked at multiple times. Finally told "one second" but after another 3 minutes we left. Places are short handed and I get that...I have all the patience in the world if people are nice and these people are not nice. It's as if they don't want your business.
They are always getting the order wrong. Super annoying.
Ordered 2 iced lattes, apparently lattes don't have coffee in them anymore, it was literally milk with flavor