Service staff were not very welcoming. There was a trainee that was great to us. But I was told by the staff, that they weren't aware there was a reservation for 8 that night. Overall, food was good. Drinks were good.
Made reservation. Drove 45 min to have a beach side dinner. For them to tell us they can’t honor our reservation cause of staffing issues.
We had salads here for lunch. Server was new but polite. Mediocre experience for a 4 star hotel. We came back for dinner with a reservation. Waiter was rude and refused to seat us because he assumed we didn’t have a reservation. We waited over 20 minutes to be seated by another staff member. Then they brought lunch menus with wraps and salads. We were trying to celebrate and looking for a special meal. We were told our reservation was at the nicer restaurant in the hotel. Unimpressed with the lunch menu for dinner, we went next door to another place. Please don’t bother with this restaurant. It is overpriced with poor service.
The food and presentation were very good. The only problems we had were getting coffee and tea. We had to keep waiting after we asked for it and they were warm, not hot.
My children and I had a reservation for the Mother's Day Brunch. The food and service was ok. I am disappointed because they did not serve many of the items that listed for the Mother's Day Brunch. I was looking forward to having lamb chops and crab legs.
Other than having a little trouble finding our server everything was great. Food and variety was awesome. Didnt feel rushed and spacing between tables was very good for a mothers day. Def will return this summer
It was all buffet but, not enough of a variety or level to charge $60 per person with an automatic gratuity of 20%. Alcohol was additional. We had been to dinner buffets there in the past and had the choices of lobster, oysters etc for the same price but despite some variety, not anything special.
We chose this restaurant because they had a valentine weekend special dinner. We made 7:30 reservations and we’re on time. We should have known when it took us 10 minutes to be seated there was a service issue with not enough staff. We were shown our table and sat there for almost 20 minutes before anyone came over to us. It wasn’t the staffs fault, there just was enough of them. We finally ordered a drink, and without exaggeration, it took one full hour to get it. There is a huge bar in front of the restaurant with a hundred people sitting there and only one bartender. The food finally came out and was delicious, but the lack of service made the evening very tense and unpleasant. Once the staffing issue gets fixed, this is a great place for dinner
The place is in a hotel, so they charge you parking which is not validated. 30$ if you’re not a hotel guess which isn’t mentioned anywhere. Food was great, service did the best they could being understaffed (our server was excellent!)- but it was extremely expensive for what it was. Definitely not going back.
So poorly mismanaged. We arrived for our 7:30 seating, and at 8:15 my husband finally went to the bar for our drinks, but waited 15 minutes there…so an hour later we had something to drink. Our waitress kept forgetting who ordered what with everyone around us. The people across from us had a 6:30 seating and received their dinners at around 8:30. We left without ever eating anything at around 8:45. No offer of anything but water. No flowers, no candlelight, no music. The host said they only had two waitstaff, and apologized. With a planned event at a hotel, one would think that they would have staffed it more appropriately, or taken on less reservations. It definitely didn’t seem like a kitchen issue. We wound up going elsewhere, where the service was excellent and the food as well. Most disappointing!