I wish I could leave zero starts, but that’s not possible. The employees at Playa bowls Pier Village in Long Branch are extremely rude, immature and have zero customer service skills. I have been a Playa bowl customer for years, and never had a problem, until I went to this store in Long Branch NJ. The first visit had a long wait time, so the next time I went there, I decided to order through the app. I get to the store 5 minutes after my pick up time, and my food only started being prepared after I asked for it (mind you the pick up time through the app was 30min, but it actually took at least 45 minutes total). The second episode was yesterday, when we arrived at the store about 15min before closing ( even though I never arrive at a store that late, because of how rude the associates usually act, but it was 4th of July weekend, so I decided to stop by and get a bowl). My partner waited and was ignored on the register for 5 min, until I lost my mind and had to go inside of the store (I was on the outside seats) and asked why nobody was taking our order, or why nobody couldn’t even acknowledge us, when they have 3 people working behind that counter, and one the associate in a rude manner, told me she was finishing up something before she could take care of me (fine, but tell me what is going on, don’t pretend I don’t exist, then tell me you did not see me before), the second employee instead of helping me, started mocking me, and laughing on my face, because I asked for service. There was only person who was helpful in that store, and it was this young, and nice lady who was trying to take our orders, which after thinking about everything the employees could do to our food, we decided to not order anything and leave the store. Good job, Play bowls, I hope I’ll never have to go to that store again. One less customer, way to go!
This place horrible I waited a hour plus for a simple Nutella bowl that was not even good bad service cranky people Playa BowlK
my brother went to order 2 playa bowls payed for them and they didn’t ever give him anything
I called and explain that they didn’t even add the things that come with the bowl or some of the things I added and my baby was making noise in the background and after they take care of the problem a woman start talking about my baby making sounds in the background completely disrespectful.
Their açaí is not mixed with bananas like many other places. It is so filling and satisfying. One of my favorite places to eat with friends!
Playa Bowls is such a good place if you are looking to have a delicious smoothie or bowl.
I am so tired of ordering my bowl through door dash and not getting what I paid for!! I always get extra Nutella in my bowl and they never put extra or the banana that is suppose to come with it. I actually use to work for playabowls before so I know how it is suppose to be portion. This is the 3rd time now. Stop being lazy!
AMAZING EXPERIENCE! This was my first time to Playa Bowls. Breanna and Thelma we're so helpful in explaining the menu and making sure I had a great experience. The atmosphere in the store is great and service spectacular, and the bowl was even better. Definitely recommend!
i have lived on the west coast my whole life up until now. ive heard good things about playa bowls and was unsure but decided to try. let me say, it was AMAZING! the service was unmatched! the staff helped me with the exquisite menu and ultimately helped me decide on the pacific bowl! everything about my visit was amazing! i would definitely recommend and will be coming back soon!
My sister & I frequently eat at Playa Bowls but the only one we know of is in Allentown, PA. To see this on the boardwalk was a nice surprise. Love the location, the cleanliness, & service.