We pulled up to Dunkin’ Donuts at 8pm and they told us they were closed. Another guy walked up to the door and was served. We were turned away however this other guy was able to be served. They were sitting down laughing at us while we drove away. Unprofessional. We will never return to this location.
Service is absolutely terrible. I ask for my money back the old lady told me that I can’t get a refund for myself what I order. Never go back there again
I came in the evening to buy a simple chai tea latte. I have come on other occasions and the times I have come it has always been at night. But today I was served by a very rude guy. I asked him for 2 chai tea lattes and I repeated it 2 times because he didn't listen or understand me well. When he was waiting while he made it, I noticed that it wasn't what he had ordered and told him that he hadn't ordered iced tea. He tells me you told me iced tea!! out loud and say no! In the end I got upset because I raised my voice and told myself totally rude from the beginning that I took my order. I don't understand if he doesn't feel like working to stay home at the end I told him I was going to go talk to the supervisor in the morning and he said: you're going to want the chai tea latte but I'm going to charge you 4, 2 iced tea and the 2 chai tea lattes, obviously I wasn't going to want anything and I left the 2 glasses of ice tea on the table for him. In the middle of the discussion he told me to go away because I am going to call the police and I told him to call them that I am legal here, that I am an American citizen and that I also know my rights because I am going to be afraid if I am demanding something fair, It was disrespectful and I did not remain silent because I had no right to raise my voice. His attitude towards me because he is Hispanic made me see that racism in many places has not been eradicated and I told him that in the morning I would talk to his supervisor, but the truth is that I am not going to go because it is enough. . to have been born in this country and to be a simple Dunkin' worker at his age. As a Hispanic, I work and study at the university, I know how to respect them, but I am not going to allow anyone to vilify me either. I hope they know how to choose their workers better if they want their business to be successful. Thanks.
Ordered a medium coffee three sugars and cream. Four people after me came in made their order and left. I asked for my money back someone else made the coffee for me. Service is absolutely terrible and it wasn't that many people there that morning
Denise the only person who isnt rude at the counter here ?
Coffee is fresh in morning but like the service alway clean
Hate the service but gotta love the coffee
Changing my review to 1 star due to coffee being terrible lately. Way overpriced and service takes way too long. There are much better places to go for coffee.
Long line but went quick
READ THIS REVIEW BEFORE GOING!This location is absolutely horrendous. Do yourself a huge favor and find the next nearest one. Trust me, it will be worth the wasted time.I went earlier this morning with my sisters, and the staff was unresponsive, rude, and inattentive. We ordered bagels and waited for 20 minutes. Eventually, a man walked in and ordered one bagel. The employee gave him our bagels as well. When the man tried to correct the employee, he was ignored. So the man left with our bagels.When we tried to speak to the employee, we were ignored.On top of all this, my sister was verbally harassed by patrons, and the employee saw this and did nothing.This is disgusting behavior, and I implore everyone who sees this to go elsewhere.