Fun people...good food...
I attended the JC Seafood Festival on 9/7 and ordered a black bean burger with carmelized onions and vegan feta cheese + a side order of crab fries which deserves 5 stars. However, the man who took my order deserves no stars. After asking the simple question "what are Crab Fries?", I was told "they are fries". I then asked "what are they made of?" because I wanted to know what the term "crab" meant. Were they french fries topped with vegan crab meat? Vegan crab meat sliced like fries? Something else? In a condescending tone, I was told that they didn't use imitation crab because that's not vegan (*Note: I never asked if they did). Then I was told that they make a vegan crab cake using artichokes, but that they ran out of it earlier in the day. Finally he gets to the point that they are simply fries with an Old Bay type of seasoning. Cool, but why not just say that from the start instead of being arrogant and rude to your customer who's paying you AND sought out your business at the festival after learning you'd be a vendor at the festival? At the close of the transaction, he yelled back to his associate that they need to add "vegan" to the signage because not doing so was confusing people. Um, I was never confused. I'm vegan and I walked around the festival until I found your table because I knew that you were the only vegan food vendor in attendance. I knew this before leaving my home because I researched the festival, but your attitude spoiled my meal despite the food tasting great because it came along with such poor service. The next time someone asks what one of your food items is made of, maybe next time you can just politely provide them with a direct answer instead of being rude and arrogant. Currently, you're not fit to serve customers and should utilize someone else to do so until you improve your demeanor.
I attended the JC Seafood Festival on 9/7 and ordered a black bean burger with carmelized onions and vegan feta cheese + a side order of crab fries which deserves 5 stars. However, the man who took my order deserves no stars. After asking the simple question "what are Crab Fries?", I was told "they are fries". I then asked "what are they made of?" because I wanted to know what the term "crab" meant. Were they french fries topped with vegan crab meat? Vegan crab meat sliced li
Delicious food! We ate a burger and a sandwich at lunch and had to order another one to go because everything was so good and we wanted a treat when we got home! Definitely recommend this place to everyone in the area!