Nice food
I ordered a large bacon pie they never delivered it I called the store to tell them about it they told me come pick it up when I arrive the man tells me he don’t have my order he don’t see it n throws many different boxes of pizza I told him I ordered a drink n large bacon pie he told me I cannot get my drink or nothing I don’t recommend this dominoes very unprofessional the pizza look cold and nasty n moldy I DONT RECCOMEND
I order 7 boxes of pizza for my students who earned it through hard work as they prepare for the state test. Unfortunately, the celebration was not a success. I order extra cheese pizzas and received dough with sauce sprinkled with some cheese as an afterthought. I spoke to the manager who, when left over pizza was shown as evidence, wanted to know where the other half was. Of course it was eaten. Students have a lunch schedule and I don’t see that group the rest of the day. My point in showing it to him was not to get another pie, instead I wanted him to know that they did my students wrong. That was not nice. The quality of the pies should be consistent and match what the customer has requested.The pizza provided by the school is juicier and cheesier. Sad.
Horrible pizza and horrible customer service. I ordered four pizzas; all with extra cheese. There was barely any cheese on the pizzas. When I called and requested to speak to the manager they said there is no manager there. So, I ask who is in charge and Angie (who refused to give her full name) said that no one was in charge and instructed me to call tomorrow between 11 to 1. I also asked for the manager's name and she said she is not allowed to give names.We pay money for a product and no one is accountable? What is the refund policy? A horrible product and horrible representation. I will request a refund from this establishment and await their response on how they plan to treat the customers of Jersey City going forward.
domino's manager Mina is really disrespectful, there is never a manager there and when i asked for one they handed me someone who said they weren't a manager and to call back after 6 pm, which I did and still no manager told me to call the next day 11 am to 12pm. i called for a refund on which I never received. I told manager Mina about the situation and as well as there being no manager on board and them playing manager while he isn't there. He gets mad and gives me a really bad attitude about it when i was just letting him know that. he lies and says they were a AM when the lady told me she wasn't a manager, he goes to say AM's can't see past orders and give out refunds, i let him know that why couldn't she explain to me that she was a AM and doesn't have access to that. He goes to say "don't talk about them like that." with an attitude when i was just letting him know. Mina was very very disrespect to me for a refund. please do something about him. it also seems like he is the only manager on the floor and there are never any managers there.
Terrible customer service
This is the worst dominos pizza in jersey city! I'll order an extra cheese pizza and they don't add it, other times the pizza comes with burnt crust. They basically ignore the details that you put in your order and send what they want. It's by far the worst customer service I've ever experienced.
If I could give no stars I would… Let me just put it brief I ordered a specific order and everytime they “corrected” it was still wrong… the 3rd time the order was deliberately done wrong… Uncooked pizza and wasn’t even sliced (due to it not being cooked)… Tried to reach the manger, Mina for a week now the workers said he’s in during 10a -12p… Every-time I call he “just left”… It’s fine because I’m contacting the Board of Health, Corporate and the Better Business Bureau…
Ordered large chicken, onion, and green pepper pizza, and got sausage pizza instead. Customer service is non existent and dismissive claiming there is no manager on duty. Offered no solutions to the problem.
Worst dominos store in the area. Orders have arrived incomplete multiple times. Worst costumer service. According to staff, there’s no manager nor supervisor. No one in this place is competent to run dominos professionally. Never ordering from here again. Fire them all.