I am convinced that this store is not even a Starbucks store. If you try and order ahead, there is a 75% chance that the order ahead function is turned off. If the mobile app is off, you can safely assume that the store is closed. It does not matter what the hours are. The staff randomly closes the store - the ‘temporarily closed’ sign is on their door at all times. The place is disorganized, the baristas are lazy and it is dirty. There are flies everywhere. Their mobile pick up system sucks, and if you can’t figure it out THEY will YELL at YOU. Go to literally any other Starbucks in Hoboken and it will be far more pleasant.
Whoever is reading this please do yourself a favor and DONT GO HERE. Ruined my saturday morning waiting 45 minutes for a cup of cream with a splash of iced coffee. Workers are rude and take out their frustrations on the customers. 0/5 experience.
The store is incredibly disorganized and opened over an hour late (was posted on the door they would open at 7am, yet they unlocked the door st 6:59am to tell the folks waiting it wouldn’t be until 7:30. Really disappointing - wouldn’t go again unless I was truly desperate. Staff was rude and defensive rather than being at all helpful.
Super disatisfied today. I ordered a ham and cheese croissant. I waited for a few minutes. Then waited and waited and waited and waited and waited then waited some more for my hot chocolate. The hot chocolate tasted like a large cup of nothing. No flavor to it. I know that are at work and probably give 2 hoots that we are on our way to work. Now I will be honest the service is good on most days and the food matches the service but not today. I swear if it was not for the kightskin pretty black woman that made the drinks today, I would have really been offended. LMBO.With all that being said I hope they work out the kinks and I'll be back
Sloppy work every time u order on mobile app. Even if u took ur order 30mins before u arrive
The coffee and pink cake pops my favorite but I wish they would bring back the peanut butter cookies with the chocolate in the middle.
I went in just before closing bought 2 stay hot containers and had them filled. So basically $60 and was so disappointed that the coffee was literally luke warm at best. However, went back in and they remade them for me, so I still give them 4 stars
Very busy place barista trying best to provide legendary service but some of the customers are very rude and not considerate at all. Some people need to think that Covid still around they should wear mask.
The wait is so long even for order ahead. Waiting over an hour for my drink that I ordered ahead
Solid coffee, great staff. And by that I mean they are working hard to make my experience noticeably different from some other coffee shop. Clean, great vibe from the interior space. The earned my patronage, and I’m grateful for the experience ?