Good food. I'd give it a better rating but i didn't even get utensils.
I have NEVER in my life ordered boneless ribs and just got DRY meat! Where is the sauce?!? And NOT the 2 duck sauces and 3 soy I got with 3 platters ? thankfully I got the sweet and sour chicken with the most WATERY s&s sauce in the WORLD that I could share onto the other two platter of ribs. And fried rice WHERE? I got white rice with meat thrown into it. GROSS $45 worth of food including delivery 4 blocks away and for what? I should have WALKED to my usual place and got meals we could enjoy. First and LAST time I will ever eat here. Such a waste of money
This was the second time that I ordered the broccoli in sauce and my broccoli was so hard that I couldn't enjoy it. I thought maybe for the second time ordering it would be better, but it wasn't a waste of money!
Ordered from here several times. Go to place for Chinese takeout. They are usually ready with your order in minutes. Great food.
If only I could ZERO stars. I was a longtime loyal customer and always loved the food, however this one time I got the beef & broccoli it smelled and tasted absolutely RANCID.To be fair it's not out of the blue for Chinese food to be off sometimes, so I just called and asked to see if they would refund / replace. They refused to help me at all and got OFFENDED that I didn't want to potentially get ill/ sick from meat that smelled spoiled. The owner literally told me "no no you don't get a replacement or refund because this just means you don't like my cooking!!!" And then hung up on me.That in of itself speaks volume to how this business is being run, and concerns me that there likely are significant health code violations being broken, if that's how defensive the owner gets over one small complaint and request. Stay away at all costs!!!
The owner of the restaurant is rude to the costumers, won’t come again
Combo deal!
I love their food but the lady who handles their phone is so rude. The driver got lost so I called the store hoping to give a better address and she was very rude. She gave me attitude and told me I have the wrong address which I did not. She then proceeded to hang up the phone on me. I will not order from here anymore despite the food being good. It’s not a way you treat your repeating customers.
Terrible customer service. The lady at the phone was very rude and hang up on me after explaining an issue with my delivery food. I ordered several times but never ordering from this place again. There are other Chinese food options in Hoboken that offer a better service. Hope that helps to other future customers.
the receptionist is very spoiled and does not listen to you because she is on the phone in her personal life