Horrible attention to detail. Ordered a bowl of soup and a family size soup. Just 2 pieces of the French bread for a family of 4. This location , Hamilton NJ on 33 seems to have issues with preparation and following company procedures. They are 0 for 2 ordering for me. My advice, go to the grocery store pick up Panera soup there or just hit the WAWA across the street.
Worst experience with this place! I ordered through the app and went to go pick it up when it was ready. When I got there, my order was nowhere to be found. I speak to a worker and they call someone else over to help me. When they came over, I asked where my order was and they said "oh, I guess someone must've taken it. We'll make another for you." When that was ready, I left. That was a mistake, I should've checked it before I left because it wasn't what I originally ordered. If I didn't have to go back to work, I would've driven back and complained more. I'm not ordering here anymore, this is two experiences in a row from this place where I had problems.
The restaurant staff made me feel extremely uncomfortable for purchasing their agave tea ( one of favorite products they serve) They made me feel like I stole the cup at the self checkout when I asked for items like sugar & lid. The young people working there performed unprofessionally such out out of uniform, loud personal discussions & not wearing the proper hygienic food service gear. It is such an unfortunate experience hoping no one undergoes the same. Leadership should address the issue.
Love the Broccoli and cheddar soup. The Asian crunch salad with chicken is good. I tried the Mexican corn chowder soup was ok to me. The new chicken sandwich spicy take is good. Try them!
Nice going through the drive thru for the first time. Staff reconfirmed my order twice and was pleasant. The food was good as usual. I had a bacon Turkey bravo, chips and coffee. I love their coffee. The staff did ask if I wanted cream and sugar and I said yes, 5 and 5. I guess they never got that response because he didn't understand and I had to spell it out. Five cream and five sugar.
I like this Panera! They're always nice and my order is always correct and fresh ??♀️
No counter people, the system is kind of confusing especially if you have never been there before. The price is a little high for what they give u.
Always fresh hot food. Speedy service and welcoming staff. My favorite is the mac and cheese.
I've never given anything 1 star - if I could give less I would! The first time it was a month after Panera opened at the Hamilton Square location - I thought ok - growing pains... nope it's incompetence! My FIrst time there the sandwich I ordered was not what I received; they told me that wasn't the name Mediterranean Sandwich ... hmmm I always get this at the Market Place location (which rocks!) they told me that's a custom sandwich! ok whatever! Note to self!Now it's today - a busy rainy Monday and I wanted my free coffee and a bagel simple enough; No, 10 minutes in an unbusy (1 car in front of me) drive-thru to recieve a warm cup of weak coffee - but wait it gets better! The bagel I ordred - a multi grain - not toasted - just warmed with cream cheese... not complicated I thought! It was micro waved - I saw this with my own eyes! The bagel was cut in half bouncing around a paper bag with napkins! - Thrown in - NOT IN A WRAPPER! with a small do it yourself cream cheese container! REALLY! That's a violation of at least a half dozen health codes right there! SO MUCH FOR EATTING CLEAN!
First off $8. Plus for 2 bagels is entirely too much. I only went here bc I had a gift card and I could get curbside pick up. I check in that I was there and sat and waited and waited and waited. I finally went in to see 2 employees chatting with the 1, sole customer in the store as my order sat, ready at the counter. Totally defeated the purpose of not wanting to get out of my warm car. While breads are good here, bagels are not bagels. They're bagel shaped bread essentially. Not impressed.