This is my favorite all-time coffee shop. I like the ability to order ahead on the app. However oftentimes I find they are not open in the morning when they say they are supposed to be open.
Had a good first experience. However my second time I felt I was taken advantage of. I mistakenly bought decaf coffee which I thought was hazelnut due to the color and was in a rush my first visit. So I cam back the next day to return them with receipt. I was told they couldn't take food item due to covid, which was fair but then I was allowed to exchange them for regular coffee and k cups. Which is nice, but they put the ones I tried to return back on the shelves, so what was the problem with giving me a refund since they didn't have hazelnut? Couldn't have been covid. I left cause I didn't wanna cause trouble or make it awkward i like to avoid situations like this. Just surprised cause I heard them speak I think Arabic or something so I assume maybe muslim, and surprised they would treat a fellow Muslim or any human with such dishonesty and lack of understanding over money especially since islam teaches good buisness ethics. But regardless of if they are muslim or not, a human should treat a human fairly, it wasn't a crazy experience which is why I gave a 3 star but the deciet is sad. I guess money does change people. I probably won't go back because of this. I feel wierd. They did make a great hot latte though.
fast service, good treat before and after school!!
Dunking donuts on Nottingham Way in Hamilton has nice people working there but I just picked up my gf ice coffee in which there was suppose to be creamer in it and there was none and the coffee had to be the bottom of the pot cuz it was burnt...it's all that could be tasted !!!! Ma6 have to change stores.... not the first time order was messed up.
Food and service was good.
clean inside but slow service
Average at best DnD
Person who waited on us was terrible, jabbed her finger nails through the paper into my donuts. Had to throw half away, she also use my receipt to clean her nails.
The world runs on dunkin!
Great customer service ?