Plaza Bagels & Deli

500 S River St # 16, Hackensack - 07601
58 reviews
Bagels
(201) 296-0017

The ladies here are horrible! Nasty and don’t want to be there at all. The owner is nice. The bagels are “ok” not fresh at all. Don’t order an egg and cheese. You will get an half of egg and nothing else on the bagel if the ladies make it.

Horrible they gave me a Bagle that was completely wrong then tried to make me pay for a new bagel. Then they asked for the Bagle back to give to a customer disgusting would never go back to these people again

The Bagels are great.

Food is OK but the lady at the register is miserable! Sorry to be an inconvienence, next time ill eat elsewhere.

Bagels are fresh staff is friendly . Prices don't match the menu online though by a lot over $4. 10.95 online 14.10 actual.The bag they put the bagels in is not a normal bag for bagels is a paper carry bag so your bagels are going to collect dust / whateverLooked clean and well kept. If the prices matched and they used 2 bags they could probably be a 5 star rating from me

Awesome bagels and friendly owner!

How are you open until 4 pm but at 130pm you’re already washing the grill and only serving cold sandwiches. I was told if I was a cold sandwich instead of cooking on the grill!

Bagels are delicious here. However staff is rude and impolite to customers.... particularly the ladies. In the 8 months I've been going there no one has every mentioned to me a 5 dollar minimum for credit cards and today that my husband went and got me a bagel they decided to tell him that and charged 5.00 for a 1.75 bagel. My husband forgot his mask at home but still had a face covering and maintained social distance. I called to speak with the manager and explained that even if he wasn't wearing a mask but still had a face covering didn't mean he could upcharge something I was purchasing before with no problem. The woman behind the counter then proceeded to lie to me once I went to the store saying my husband was being rude and upset and stormed out of the store. This woman is always rude to customers and honestly people walk in there all the time without masks...don't social distance...and don't follow the instructions of only 4 people allowed in the store and to use gloves or hand sanitizer when opening the fridge. I'm disappointed in the service as I have worked as a customer service employee. They should really consider hiring new staff or having a serious talk with these women that work there. Manger also told me he didn't have time to argue with me about the problem....told me he was too busy. When I went there he was no where to be found and staff weren't busy.

All the ladies are extremely rude and NEVER get your order right - no matter how many times you repeat it because they refuse to write it down. Been down hill ever since the previous owner left. Save yourself the aggravation and go somewhere else. ?

Great food however they do not answer the phone number listed on google.