So my wife ordered food through Door dash and some of the food was missing. When I talked to the manager on duty he told me to call the driver and ask why the food is missing. The bag with the food was left on the porch and the driver had already left. Instead of offering to rectify the situation all I got was snotty attitude and disrespect. I wasn't offered a replacement, a refund, or even an investigation as to what happened. I finally got some service when I called Door Dash but it doesn't fix the bad tastes in my mouth from the bad management that runs that place. I'll be telling my wife and others to stop ordering from there ASAP
071422 was suprised, disappointed not stuffing available "not till october" I was told
DON'T RECOMMEND EATING HERE!!went in about 20 mins ago, really polite man was going to serve us some near burnt rice.. he offered to get some fresh rice from the back... minutes later we hear him screaming at a female employee because she was throwing away the bad rice when he was going to just put water in it and serve it to us. He yelled at her very loudly "I'm the manager and you do what I say. You don't do what I say, we won't pay you on time!" (labor harassment much?). The young lady lost her s#&+ and yelled back at him and came out and showed us the watered down burnt rice he was going to serve us and said "we serving people this food, how you gonna give them this s#&+?!".. the manager didn't come back out to finish dispatching our order. Another polite young gentleman that was serving apologized, and finished helping us. We asked for refund and told him we didn't want the food anymore.
This particular location sucks!The employees look dirty, hair loosely flowing. I get home and discover the meals are incorrect. I should know better than to go there, the place is dingy and always empty.
I didn’t get anything because I walked out how are you taking my order walk away from me to deal with a customer thats picking up and then when I call you because what you were doing is rude you put your finger up at me to wait are you serious? Worst experience I ever had.
I came in around 3 and all the food there looked like it had been sitting a while. The sweet potatoes didn't have any toppings on it and it had a crust.
GREAT Boston Market on Hackensack Ave in Hackensack NJ.!Food at this Hackensack location is my favorite…..always fresh, perfectly prepared in my opinion. In particular, Sweet Potato & Creamed Spinach are exceptional!!Restaurant has a very friendly staff that seem all about satisfying the Customer.Restaurant is particularly clean.I Highly Recommend this location.
I when on a Saturday and the so call manager was so rude and disrespectful. Since he just got promoted to manager. This was Saturday. I left both order and tell him to keep the order will go somewhere else. Hope they get this person out. Will loose a lot customers if this guy there
Solid although more expensive than my last visit a couple years ago. Lot of space in the lot and clean inside the restaurant. Kids meals are a good value for my little one. And the Mac and cheese is still a favorite.
Mac and cheese tasted like "boxed" mac and cheese.Rotisserie chicken wasn't flavorful. I ended up re-seasoning it and placed it in the oven. Why was the feather on it though??The mashed potato was blah and the veg were ok.Nothing to rave about. The restaurant was well kept and the staff was courteous too. Another thing I observed was no gloves being used. It wasn't the best in taste but the prices were reasonable.