My Bitcoin wallet has been credited by Mr Brett Corey Company's platform, from the investment I made. Brett Corey! You are the Best, Trusted and Kind-Hearted Expert Trader.
Traveled 5 hours for a tournament my son was in this weekend to deal with obnoxiously loud partying directly across from our room. After 2 hours I heard security address it. This continued after security left for about another hr and half which is when I called. He pretty much told them to take it to the parking out which we continued to hear partying. Absolutely no sleep which is pretty sad because like I said we traveled just over 5 hours for a tournament and none of us got sleep. Not pleased at all!! Unfortunately after no sleep we left something behind in the bathroom and asked to have it shipped to us...nothing big just a shave kit. They wouldn't even do that after the hell we dealt with. There was not one pleasant person who works in this hotel. Rude, cuts you off and doesn't let you get a word in. This is just the cliff note version.....if I went into every detail we'd be here all day. Never again.
If I could give negative stars I would.. This hotel stay was horrible. I was there for my sister's wedding last night. Our hotel room had no air conditioning on a day in August that was 101°. It wasn't just our room the entire side of the hotel felt like the geat was on.Our room (room 101) smelled like old wet ashtrays and had a heavy humidity feeling to it. Our bedding was dirty it had orange stans on it and it felt damp probably because of the humidity in the room. If I had known this place was going to be such a dump I would have stuck to diet cokes all night and drove home after the wedding. Instead I ended up leaving the room at 4:30am because I couldn't sleep due to the heat and my allergies to cigarettes. I was told by the front desk (Stephanie) that a manager (Samantha bondi) would reach out to me today because of my complaints but no one has called or emailed me yet (not surprised) I will be reaching out to corporate about this terrible stay.
I can say the room, especially the beds, were very comfortable. Attended a wedding and reception here and then stayed overnight. Hotel was very good and I would recommend this location if you want a hotel room only, However, I and my friend were disappointed with certain aspects of the reception. The wait for a drink at the bar was an adventure because there was only one bartender. The food was okay at best and was only lukewarm. Wedding favors were passed out after at least half the attendees had left, why weren't they on the tables when we arrived. The couple cut the cake and then it was way too long for anyone to be served. Just not impressed at all with this part of the stay and I am glad I was not paying for what was at best below adequate service, food, etc.
very unprofessional - they completely messed up my room block overcharged and refused to offer any assistance. Be very careful when dealing with group bookings - trust me when I tell you they don't abide by the customer is always right.
We stayed overnight for a wedding at the hotel the staff was very friendly. The food in the wedding was delicious and so many selections it was overwhelming! Thank you for a great night with friends and family.
I’m a travel nurse working in the hospital near this hotel. After being too tired to drive back home after a shift I decided to book a room here. I booked the reservation online and ended up extending the 2 following nights to be near the hospital. The room was okay, nothing over the top or fancy, but it got the job done. My issues didn’t start until I see a nearly $700 charge on my card. I call to ask about this after leaving work around 7:30am. The guy at the front desk was friendly enough. Initially tried to explain the cost away as taxes and security deposit but even then the number was about $200 higher. He works this out on calculator and then tells me that the general manager will be in around 10am and she will give me a call around 10:30 or 11, because she is the only one who can issue refunds. I ask that she actually does call at that time because I’d just finished a night shift and would need to stay awake for the call. He promises that she will and that if for some reason she can’t he will personally call and let me know when she can speak with me. So 11:30 rolls around, no call. I call back and no one answers until around the 3rd call when I’m told and I quote, “well she’s busy, she is the manager, she’ll give you call back about your refund when she has time.” I repeat the phrase back to him so he can hear how ridiculous it sounds. He chuckles and offers to transfer me to her right then, he does and there’s no answer. I call back, tell him there was no answer. He again tells me she’s busy and she’ll call me back and that he wrote my info down. 2:15pm, still no call. I call the corporate office, who basically initiates a 3 way call with the same front desk guy about the charges, apparently without notifying him. He’s telling them that the cost is the security deposit and that he’d already explained this to me. I again remind him that the math is not correct. He says “well the manager has to correct it and she’ll probably call you back tomorrow or sometime like I told you this morning.” I remind him that’s not what he told me this morning, in fact he’d promised a call around 10:30. He then offers to bring her to the phone right then (I’m not sure why that wasn’t done hours ago). Sam, the manager, comes to the phone and ask what she can help with, I begin explaining my concerns and she cuts me off to tell me that she’s going to pull the account up. She does and explains that it’s a temporary charge that should fall off and it had already been reversed in their system (why the front desk guy couldn’t tell me that at 7am is beyond me). Again nobody can explain why a temporary charge more than $200 over the actual stay is charged but whatever. I attempt to try to explain that the poor communication that morning had been the biggest source of displeasure with whole ordeal and I was AGAIN cut off with, “I can email you a copy of the charges.” At the point I say, “Can I please complete what I’m saying?!” She goes off on a tangent about “not being spoken to that way.” After cutting me off 3x in less than 3 minutes, me asking to complete a thought was the problem. Laughable. She verifies my email says if the charges don’t fall off by Monday to call and ask for her and she’ll take care of it. I ask what time she’ll be in. She says, “actually I’m going to be out Monday and Tuesday.” Again, laughable. She again says she’ll email a copy of the bill and gives some mediocre words about not wanting a bad experience for me. No email to be found. The hotel is old but decent enough for a quick sleep. The communication and customer service however is piss poor and because of that I will not be returning.
Arrived for a one night stay so we would be close for an early morning dance competition. Booked a junior suite as I was traveling with my two daughters and needed space to sleep 3. Received confirmation on the phone and also via email. My friend checked in a few hours before me and was told we were right near them on the 3rd floor. When I arrived, I was told that they were overbooked and so I would be receiving an "upgrade" to "the best room in the hotel" The Bridal Suite. Wow. Not really though. We walk into the room on the 3rd floor with all our stuff and there is one bed. No pull out couch. Just one king bed. This isn't going to work. So down I go to the front desk. I have 3 people and one bed. They tell me that people who checked in before me wanted upgrades so there were no more suites available. What? I have a confirmation. Sorry Ma'am. The best we can do is give you a regular room with two queens. I was not happy but at this point I have no choice. Room was not even on the same floor as our friends. So back to get all the stuff and move floors. Go to open the door and guess what? Keys don't work. So back down to the front desk AGAIN. Get new keys. Back up to try them and guess what? THEY DON'T WORK! This time I go to the phone in the hallway to call the front desk to save myself another trip down. Phone rings and rings. No answer. So back down AGAIN. Room average at best. Definitely in need of renovation. Bed not very comfortable, stains on the bathroom floor in the corners. To get light in the bathroom, there are 2 switches: one just the light, one with a fan. But the fan was insanely loud so I chose just the light to put on makeup. After about a minute the light goes out. So had to keep on the loud fan the whole time or it would be dark. Hotel had no food as restaurant is not open. Not sure why at this point. I'm sorry but it seems like a simple thing if you are in the service industry that you honor what you have sent in confirmation in writing. There was no excuse. And had they offered me two rooms at that point to fix their mistake all would have been fine. But when I suggested that they tell me they were sold out. It is not rocket science. If I were the Radisson corporation, I would be embarrassed that this hotel and they way they operate was part of their chain. Awful service, awful accommodations and an awful night sleep the night before a competition.
My boyfriend and I chose this hotel because it is Radisson. Everything was fine until we tried to shower in the morning. No hot water. Called the front desk and asked about the water and “how are we supposed to shower?” She giggled and said “quickly?” We were upset. Had to go to an event. Went to the front desk. She was fielding calls from people with no hot water. She would not put the phone down to even look at us. We stood there and decided to leave. Met someone outside. Same story. I looked online. A number of reviews. No hot water. I had to go see relatives I haven’t seen in years with my hair in a ponytail. Do not not not go to this hotel
This hotel is poorly managed. It was a busier weekend than usual for them, but they did not prepare their boiler system to provide enough hot water for all of the guest rooms. I heard of at least 5 other complaints the same day, some in person. When asked of the front desk clerk how we were going to be able to take a shower, her snarky reply was "quickly"...and laughed. When asked to be comped a room for a future date I was offered 25% off. This was our second stay at this hotel , and our last.