There was a very long wait at the drive through. I think that they are having staffing issues.Also, they had a deal advertised for 2 small meals for $12. I ordered 2 small meals, and i
Never come out with a correct order- asked for and paid extra for bacon on my whopper and guess what? No bacon on my sandwich! Prices went up and good quality went down. Got chicken fries that were stale. I’m done with fast food that is overpriced
I’ve had a couple of bad experiences at this location (Franklin, NJ) Unfortunately, it’s the closest Burger King near me. They either don’t give me what I order so , I have missing items in my bag or they give me the wrong food. I drive seven miles to my house and instead of whoppers we have burgers with mustard and cheese . What they gave me for large fries was pathetic. I’m done.
Alot to say about this place. Don't recomend. Spend the extra money on miles traveling to the Burger King in Newton. Not worth it here.
Franklin, NJ Burger King.......bun was burnt to a crisp. Always cold or soggy or.....Not a good BK
I'm not a big fan of bk.when ever I went to get food from there it was either cold or they screwed the order up. But this time when we went the chicken sandwiches were hot which was a shock but the two hamburgers were room temperature at best.and for this particular bk the tables were filthy with dried ketchup on it that's looks to been there for days. The men's room had dry urine on the floor that was all crusty and disgusting like it's been there for days. I can definitely say We WILL NOT be going there again which is a shame because bk's food was actually good till they tried to change there image a few years ago and it all went downhill from there. GROSS!!!!!!
Over the summer and most of fall, this BK has been doing a 'made to order' kind of service. Sure, we'd be waiting in line for 10 minutes, but almost everytime I ate here, the food was hot and fresh.That's what I liked.Now that it's winters it seems the BK is under new management and back at it with the fast service where half the time your food is luke warm/incorrect and the other half it's over cooked /dry like it's been sitting.I only give 4 stars for the service over the summer, last few visits recently I've been less impressed.
So I asked for a simple order… cheese burger and Junior whopper no cheese… got the food after 10 minutes waiting… cheese on the whopper….. I come back to get a whopper with no cheese, I get a whopper with no ketchup or onions… I showed up to the menu and they knew it was me so they didn’t answer, told them this was very unacceptable and left the sandwich by the menu
Is a constant hit or miss with the staff they have if you get the right order or the wrong order not only that but it takes forever and they can't get simple instructions right for the owner hire some confident staff that will do there job and care about your business
Cold food. Slow. And I'm the only one inside