All they have to do is get the orders rigth they get there workers get the order wrong so manny times by forgetting chicken nugget and etc There workers are pretty smart *cough cough They will get acepted to all th IV leauges and have a full ride for all of the IV league collages* other then that the food is good for a fast food place
I've been coming to this Wendy's since 15 years ago, but today might just be the last visit.We tried placing a mobile order and the app wasn't working- it was loading, but pay button wouldn't load up no matter how many time we reloaded the app or after waiting for about 10 minutes. So we headed in, tried telling the cashier, we were the only dine in customer then, so we thought we'd ask if they can honor the mobile coupon we were trying to redeem on the phone.The cashier (looked like a student), he tried his best to work with us but when he confirmed that the mobile order wasn't working he asked the manager and tried to honor the mobile coupon which the manager told him "Mobile only. Make them order through the app" which he replied repeatedly, "But that's the whole reason why they asking us to honor it- their app isn't working"Poor guy. The manager told him to go home for trying to provide a good customer service.We also found a curly hair (definitely not from a head) on the table we sat which made us move our seats and wonder when they clean the tables. Honest mistakes, I still thought. I was loyal to this store. But when my wife called them to let them know that I left my jacket behind when we walked out, and they made her repeat "My husband left his jacket in the dining area. A black jacket." exactly 8 times to only have them hung up on her, that's when they lost my loyalty to them.I admit. We weren't the easiest customers tonight. But we really tried being as polite as possible and got so much of what feels like disrespect for our efforts.Welp. This became a long review. Thanks for listening to my TedTalk I guess.
The worst place to use Wendy's app. Wendy's app itself is one of the worst restaurant apps you can find. So, you can imagine the pain associated using the worst app at a place that just do not take any offers from Wendy's.The employee there including a Spanish speaking female manager don't know how to use the app.Last two times I went there, I just had to buy without using an app offer. And another time, I became so frustrated and upset at the manager who doesn't care about the app issue, I just walked away and went to McDonald's.Good luck using Wendy's app there. What a joke.
What a delicious burger way taster then the some locations. The BOURBON WAS SO SWEET AND TANGY PERFECT.
The only reason I torture myself and continue to order from this location is because I can walk there from my home, it only takes 5 mins. They NEVER get the order right. Today I placed a mobile order when I picked it up the employe was rude. They gave the wrong drinks and the order was missing items
I've been here scores of times and they have never once gotten my order right, not once.The only place in the US I've ever been with worse customer service is the DD across the parking lot.I feel like DD is the farm team for Wendy's.It's the fast food training grounds for customer dissatisfaction.
This is just crazy you paid for letters picked onios look how much they give you.
Fast service but NOT GOOD SERVICE.fries were hot but not crispy and soggy nuggets.
I placed a mobile order, because I was late, so I wanted to get there and pick up as soon as posible. When I get there they had close the lobby without any notice. When I placed the other on the app it was not any notice about what is going on so I have to go on the huge drive trough line and wasted and hour!
Ordered the 4 for 4, they gave just some fries, ordered pineapple mango they gave me a big coke, when in and showed what they have gave me and they didn’t gave me sauces or napkings.