This Starbucks seems to use discriminatory practices when serving Black American customers. I went to the store a few months ago, waited on line and noticed the server asking all of the other customers their names, but when I ordered, the server did not take my name. I thought that was rather odd but didn't think much of it. This however, led to my order being confused, causing me to have to wait longer than usual. Now, I wasn't going to write anything until the very same thing happened a friend of mine months later. Now, I'm sure this practice goes against Starbucks standards of business conduct, and they may not even be aware about the practices at this particular store. I just know, that I will never return to this store, and if you're Black American then you might want to avoid this store also.
Used to be good though now they’re terrible (for both services and quality of the items).My experience from last Saturday was more than disappointing.They made my app order wrong. I was in a rush + hesitant to ask them fix my order as none of them will greet nor make an eye contact. They seemed super busy and completely ignored me when I stood there trying to call out someone. As I said, I was in a hurry too so I had to leave with wrongly made drink.Up to that point, I can (try to) understand.When I got home, trying to open up the door, I realized they did not close the lid fully.My coffee spilled over my shirt and I was really upset at that point. At least I was wearing black clothings though. If I was wearing a white shirt, I would’ve had to trash that.So this visit reminded me why I stopped going this place for the past few months.. (the drink was.. not good either compared to other Starbucks around the area).I wish their service and quality of drinks to get better again.. like they used to be couple years ago :(
Used to be good though now they’re terrible (for both services and quality of the items).My experience from last Saturday was more than disappointing.They made my app order wrong. I was in a rush + hesitant to ask them fix my order as none of them will greet nor make an eye contact. They seemed super busy and completely ignored me when I stood there trying to call out someone. As I said, I was in a hurry too so I had to leave with wrongly made drink.Up to that point, I can (try to) understand.When I got home, trying to open up the door, I realized they did not close the lid fully.My coffee spilled over my shirt and I was really upset at that point. At least I was wearing black clothings though. If I was wearing a white shirt, I would’ve had to trash that.So this visit reminded me why I stopped going this place for the past few months.. (the drink was.. not good either compared to other Starbucks around the area).I wish their service and quality of drinks to get better again.. like they used to be couple years ago :(
Honestly ridiculous that a line has to form for the bathroom due to the 4 employees that want their own bathroom… if you keep up on the upkeep of the bathroom, the employees wouldn’t feel as if they need their own, n cause a problem, especially when they see a line n the other is not in use ….. do better !!!
Love it, they make my drink perfect every time.
Love it, they make my drink perfect every time.
This Starbucks needs to decide if it's a coffee shop or a dance club. Far to often, loud obnoxious music ruins an otherwise pleasant experience. Really nice staff, always clean tables but its difficult at times for its customers to sit, chat, and work. The DJ in this place is in the wrong job.
Straight up I don’t know who made my coffee this morning but it was amazing…. Honestly absolutely perfect. I wish it was like this every time
One of the much better Starbucks that I've been to. It was renovated relatively recently and they manage to keep it clean which is not a given in Starbucks. There's ample parking. The only downside is that the music is too loud on top of everyone speaking. Not conducive to working.
I go to this Location and guess who I see…? FREDDY NUNEZ!!!! He gave me a free hot sandwich and A Fappe on the house z Aweseme!!!