Good food, limited communication due to the staff have limited English. The dining area was small, very crowded. Food served pretty fast eventhough they need to redo my order because the waiter took the wrong order. Overall foods are delicious.
Tan decepcionada, mi esposo (americano no habla español) fue y ordenó dos cholados. Les presento la fotografía (presentada abajo) y les dijo “dos CHOLADO.”Desafortunadamente le mandaron una porqueria que contenía queso rallado, helado, unas frutillas y espuma. Al ver lo que le estaban entregando el les dijo no es cholado pero le dijeron que si. Llame al teléfono que está en el website pero nadie contestaba. Hasta más tarde y un hombre por nombre “Marcos” dijo que el tomo la orden y que mi esposo le dijo ensalada de frutas pero cuando le dije que eso era imposible porque mi esposo no habla español y se vio en la mentira me dijo que se le vendió lo que pidió. No entiendo cómo negocios como los suyos están a flote. Debería darles vergüenza mentir y vender Basura como la que le mandaron a mi esposo. Tener la desfachatez de decir que el simplemente vendió lo que se ordenó sin embargo hasta la foto con nombre se le presentó. Do not buy from this place. My husband who speaks no Spanish went to buy a cholado from there, I sent him the picture of the cholado which had on top “CHOLADO”and wrote the word in Spanish as well. My husband presented that to the individual taking the order “Marcos” but instead, he sold him a disgusting ? thing filled with whipped cream, shredded cheese, and some strawberries. When I called the place to complain, they told me that the guy who took the order told them to prepare a fruit salad not cholado. They transferred me to Marcos who did not take any responsibility for his actions. Instead, he said claimed he gave what was ordered. Ultimately the “fruit salad” they claimed they sold us was not edible. I do not recommend this restaurant. They not only mock the client but not assuming responsibility but also purposely sell disgusting stuff. Places like this one should not be in business.
Pretty good place. They attended us to right away and brought out the food promptly.
All food and juices were delicious with excellent presentation. The price is fine, only that they charge a lot of taxes and fees if you eat there and pay with a card. The best option is to order to go and pay in cash.
The food was excellent. ( AS ALWAYS) Even though I did not get my order correct which is why I called for pick up ahead of time. I ordered the Jibarito( steak sandwich with plaintains as the bread) and 10 empandas(5 beef and 5 chicken). When I arrived my sandwich was a platter and I was told no beef empandas.
how can you go wrong with empanadas...well by burning them? The Empanadas I received were burnt. I might give this restaurant another try and hopefully update this review. For now, one star because they couldn't even make empanadas without burning them. Completely unacceptable. Disappointed to say the least.
Awful customer service, they see you there standing to place an order and they will completely ignore you until you say something. Food is great but the staff needs training.
Packed house as always. Flavorful food for breakfast lunch and dinner dessert coffee drinks. Won't be disappointed.
Small place with big delicious portions and good service!
The best Pan de Bono bread in the area