After receiving someone else's order I came to find out the pizza wasn't even cut.I reached out to the store and they came back with the correct foodPizza was not cooked. Wrong order pie wasn't sliced. Lava cakes were smashed. And the deluxe pie is raw.Bbq wings are burnt. And the marinara dip looks like it has been sitting in a moldy fridge... the guy on the phone told me "you should have ordered well done."They must be high all the time to screw up a pizza on a conveyer belt. Ridiculous and sad.I would avoid this dominos at all costs. Your better off eating jail pizza.Update: management refused a refund. The fact that I have to cook a pizza I ordered myself is absolutely unacceptable.
Check topping before leaving store, these guys often do mistakes in preparation or may be giving someone's order. I was in the store and order was ready but nobody tried to deliver or talk to tell wait. I feel like staff is not service oriented.
Every single order I get a free pizza automatically because they take anywhere from 1-3 hours to get it to my house <10 mins away. How is this place not shut down yet?EDIT - After being hung up 5+ times I decided to leave the store on speaker phone to see how long it would take after being told to "hang on". And the answer was 45mins, until they called me while I was on hold with them already.. asking if I wanted to cancel my order. The order I placed at 8:21PM and was dealing with until almost 12AM before I was asked to cancel.To which I said yes, under the condition I'd get a full refund. I was never told yes, as she tried to immediately hang up I asked my question and she said "Don't worry about it, we'll cancel it'The order proceeded to say delivered online, using the free pizza I had accrued and taking the full amount, tip included, and charge me for it 2 days later. I've put in a paypal request to get my STOLEN money back.This store is nothing but thieves - do not even attempt
This place is the worst. Took my money and never brought my food. People are rude.
Not even worth a 1 star.I ordered pasta today and there was a piece of steel wool stuck in the pasta.Brought it back to the store and request for a refund but they did not do anything but standing there yelling it is not their fault.Never ordering food from this stote anymore.Domino's HQ should run inspection regularly for all of their stores.FYI. this store always smells like cigarrettes.
Guys be aware that this store is full of hopeless employees & the manager is even more hopeless. Watch out that they do not wash hands before touching food & I even saw guys sneezing while preparing the dough. Customer service is -10, screen shows order is ready, manager keep asking what’s yr order no.? How pathetic is that the order is ready on shelf and there’s guys are gossiping & talking on phones while customers are waiting & food getting cold. Will complaint to corporate & get this guys franchise cancelled & complain to health department. They are degrading Dominos Name. DO NOT ORDER HERE unless you wanna get sick & get diarrhea.
They stole our money. We made an order online. Online delivery app said the pizzas were delivered. No pizzas were ever delivered. We called the store, and they said pizzas were actually on their way. No pizzas ever showed up. Then they started hanging up on us.
We had ordered dinner online for curbside delivery. We drove up at the appointed time and sat in our car with the hazards on as requested. We could look into the store from where we were, and vice versa. Nothing happened for about 20 minutes. Business was slow at that hour. Reluctantly I went into the store and asked them what happened to my order. It was sitting on the rack, and the employee said, " oh if you don't find us coming out with the order, you should come in.." I then asked him what was the purpose of offering curbside delivery. He just shrugged his shoulders and said "Sorry."Not the service I ever experienced nor expected from Domino's.
Wish i could give review in negative.This dominos management is pathetic and you can't trust these guys and ensure that you cross check your order their itself . I placed an order on 16th with order number 142 and it was snowing so i took order and came back. It was customized order due to allergies/religious belief. I was in rush so my kid opened the box and ate one slice and when i realized it was all messed up. I called them to complain but they were like that i need to come back in snow to give them proof and if one slice is done then they cannot do any thing. Do not trust this management and these guys and i wont be going back as they manipulate orders and can put anything which may be allergic or could hurt your religious sentiments." AGAIN DO NOT TRUST THIS STORE AND THEIR STAFF"
Dominos give you 2 min guarantee for curbside delivery. This store will stop timer after 1 min and will not bring our order to you and will mark that order as complete. You keep waiting outside for 15 mins and finally I have to go in to pickup my pizza. This happened to me 3 times. Why give 2 minute guarantee of you guys cannot fulfill it and why stop the timer and make the customer come in the store ti pickup. Very bad service.