Placed an order for pick up on a Sunday at 7am. All staff are inside saying they will open late today when online says this location opens at 5:30am. The crazy part is all staff see everyone outside and all they did is ignore everyone not even comeOutside to let us know! This is ridiculous. Everyone standing outside had placed an order online and paid for it! You guys have to do better
The best Starbucks I’m centra jersey if. Y any chance they mess up ( it happens) they correct it and it’s better than the first.
I like this starbuck the associates sound happy when they take your drive thru order. They are friendly and joke with u. After a long day i love this kind of hospitality.
It's been over two years since I've last been there, but the wait was worth it. Still the same as before: great service, my frappuchinos were really good and the Wi-Fi still works. Be back sometime tomorrow.
Not gonna lie but probably the laziest service provided. If you don’t know how to pronounce a name don’t laugh about it in the back, and “attempt” to say it, be kind and try to spell it out or simply say the order.We had to wait more than 30 minutes for our drinks. Which has never been the case in any other Starbucks, if employees need to have a casual conversation then they should simply stop working and take the conversations to the back OR try to multitask. Yeah?Now if a staff member is not well trained to run a register don’t keep them there, have them learn coffee stations, I’ve worked in Dunkin’ before, I know what busy hours look like, I know what it’s like when half the people don’t show up to work, specially when you need them all to come.So this place needs good management, cleanliness, more staff, good training, and being respectful to names of people.One more thing, don’t give out drinks with cups that have syrup all over them. That’s just annoying, and irritating; and don’t put another cup over the dirty one, when serving customers. That indicates laziness.If not the front lobby then the coffee stations should be clean and sanitized every time. It’s disgusting.
I literally always wait 18 plus minutes for my food to the point I just ask for it cold and warm it up at work. Today they confessed they ate my food after waiting 22 minutes when they said they’d bring it out to me. I swung back around the drive thru and she confessed its been sitting there for 20 minutes and smelled good so she ate it. I was late to work today only because I already paid for it and I had to sit and wait for her to make a new one. Any other time I’d get a gift card for waiting and I wasn't given a refund or gift card or anything. Just time wasted.
I used to love this place,but not anymore! The manager is nice but…the person at register is horrible and asked for the long straws they run out,her respon extremely Rude!!
It SMELLS good when you enter inside. Drive thru might not get same aroma but ?they get the favorite beverages from the car ? seat. This is situated at the corner of route 18. Near to Walmart and Shoprite. Various drinks ? option and few bakery food ? options are available. Gift ? card for any occasions are available and we can ask it for any value. It has a sitting area inside and a seat/desk outside as well. Some free parking spaces are available as well. Washroom is also present. Bit expensive though. See pics for more details thanks
You guys need to get more staff, drive thru takes for ever and because it’s poor staff orders sometimes are wrong. 30 minutes wait in drive thru every single day no joke.
I’ve never feel like I have to write a bad review on something. But this is just not right!! Waited 15mins for a $6.13 venti that’s 2/3 filled and the way the barista make it just so dirty. He spilled the drink while pouring and wipes with his hand on it. That’s something I’m suppose to drink. I’m sorry but I don’t think anyone should drink something that’s poorly made.