This is by far the worst Pizza Hut I have ever been to. Every time I order from here, something goes wrong with my order. I normally order online, it’s supposed to be more convenient even for the store, right? Not right! Incorrect!! I even called the store ONE MINUTE after I ordered off the website to confirm they would not mess anything up, yet they still managed to. Terrible customer service - the employees try to act as if a worker is the manager when they are not, until you call them on their bluff and they forward you to ‘their manager’ and a terrible website. Just go to any other store and don’t order on the website.
Ordered a veggie lover pizza and added Italian sausage as a topping. No Italian sausage was added. The thin and crisp pizza also looked pale and unappetizing, like the kind of food you would find at a hospital’s cafeteria. Very disappointing, as my very first order from Pizza Hut ever.
Staff is great never had an issue, but the location is horrible. No easy access to a parking lot or in front of the store.
It took them 3 hours for them to leave my delivery and I spent the one whole hour on the phone trying to contact them and they would just refuse my call.
Horrible custumer service. Dont usually post because I am a calm person. Firsy strike was when pizza hut sent me a special for free cheese sticks if a made an order. I did, got my order with no free cheese sticks. Did not show up on the receipt, since it was in store pick up I looked for the email they sent me. Did not get my free cheese nor I could use the coupon later on because it had been used. I was upset. This tile the front desk was mean. I agree with the other reviews!!!
I waited 3 hours for my order and it eventually got cancelled and yet to be credited for the money THEY TOOK and I DID NOT RECEIVE AN ORDER. This is embarrassing for the establishment. Truly disgusted with the way they handle business.
Worse place ever! I didn’t even want to give it a one star but I guess I have to if want to give a review. The guy taking the orders at the register tells everyone there order is gonna take more than 30/40 mins to prepare so everyone leaves I witnessed it myself. Every time I call they pick up put you on hold forever and then they hang up on you. I called so many times and no answer so I had to go there myself so I hear the guy on the register tell the guys there not to pick up those dam phones anymore very rude young guy the one with the glasses. I ordered pizza it was undercooked and they did not give me my money back. Will never go back. All they do is chill in the back like they’re in high school. I got insulted by the cashier very young guy and no manager to complain. So they can keep my money I will never go back! ??????????
Burnt bread sticks thrown away and barely any toppings ... Thanks for wasting my 50$
This location is horrible!! Called location 8 times at 11:15 am and no one answered the phone , then another 3 times phone was picked up and then hang up .Called another location to verify it was open and they said they received a high volume of calls and complaints about this. This is no way to run a business. I ended up placing order with Papa John's. I had to give it one star so I would be able to post review.
Do not order from this place!!! I have never experienced the worst customer service that this life store. I have no idea where they get their employees from.