The night shift person has to learn how to talk to pplHis the most nasty person ??
The mobile order was ready as I walked in the door. The in-store purchase, a specialty drink, with all of the whip cream and toppings you can fit, looked exactly like the photo and was quite delicious. Today’s visit was both efficient and decadent.
What a horrible experience this morning. Ordered 2 lattes, was told nothing, standing waiting for 15 minutes, asked the status, was told one more minute. 4 people standing around a latte machine in the back with blank stares on their face clearly there’s something wrong with it (which would have been fine had they not lied about it and strung me along for 15+ minutes). I requested a refund so I could leave and upon doing that, the employee reveals that the latte machine is in fact broken. The woman then has difficulty processing a refund on the system. A nightmare. Never again.
As dine in as an establishment with tables and chairs the bathroom should work not be out of order customers should be able to wash there hands before they eat there food they have a sign on the door that says out of order...
Great staff hard working. Just worried about kids disrespect staff and vandalizing DD property when they leave from school.
Update March 2022. This location seems to get dirty quick and not enough to keep it clean.Friendly staff. They are pretty good at keeping the place clean including the restrooms which can be tough in a noisy place. It can get noisy when school gets out, but there are a few regulars too which can give it s more local feel than a chain usually has.
Ice lattes were delicious, we will be back there soon ?
Sloppy, slow service also hard to understand server.
The bathroom been temporarily out service since long time
Service is always friendly and fast. I must say this is the only dunkin’ i’ve found where they get my drink right every time and it’s always the same. i used to go to the one down the road because it has a drive thru, but now I just make the trip inside because I’m always satisfied when I get my dunkin’ here! A+ guys!!!