By far the worst McDonald’s in Bayonne. First of all, ever since they opened, they have been a disaster and have fallen short of the standards that Bayonne residents had set for themselves after waiting months for the distinctive McDonald's EXPERIENCE. IM HEATED. Second, the food has been subpar since the first day. There is no effective organizational structure there, and people are scattered all over the place.Even though they have a large kitchen, a conveyer belt, and many other cutting-edge devices, they still have a number of drinks that are simply sitting on the side. Not to mention that the staff is constantly disorganized. The only reason they are processing orders with efficiency is because of one wonderful guy who is always the first to take someone's order.I have a lot to say about the food quality, so let's get started. For one, i’m not sure who they chef is by they need to be terminated active IMMEDIATELY.There hasn’t been a single time where I revived my food and it wasn’t messed up in one way or other. It’s always burnt fries here, messed up chicken nuggets there, sloppy big mac here and on and on and ON. However, the chicken nuggets that I received on June 21st, 2022 tarnished my view on this McDonald’s forever.The nuggets were burned beyond salvaging and were inedible, as you can see in the picture below. I also got french fries, but all I got were the tiny ends and nibs. Nobody would assume those are McDonald's chicken nuggets from that picture. The sad part is that practically everyone's chicken nuggets were charred and unidentifiable when I walked around the store that day.I'm sorry to see that their business has gotten to this point, but I can assure you that I won't continue to support this particular location until they get their act together.
I got 2 sweet teas here about a month ago. they came out unsweetened. I told them, and they put VANILLA SYRUP in it. even worse. I don't recommend. I recommend going to the 63rd street one. they're cheaper.
I just ordered through Uber eats and the item was missing clearly they didn’t read what I ordered completely. And it’s not the first time . The worst part is you can’t contact them over the phone because apparently “it’s out of service” disappointing how customers cannot reach out to the restaurant when there’s a problem. For future reference whoever workes there should read the order fully and double check no item is missing !!
They filled my order correctly. They were well spoken and speedy. The food was put together neatly and they included all the sauces and ketchup requested.
Can't give them any lower than that. Ordered a sweet tea. Got an unsweetened tea. Brought it back in they said sorry we gave you the wrong one. The other one was worse as it had vanilla sweetener in it. I think for their shake machine. Threw them out.
Big Mac's are much smaller while the price is completely outrageous!! So you are getting less for your money ! And in this day an age is not the right thing to do when people still don't have jobs an look to McDonald's for a cheap way to feed their kids...NOT GOOD !!
The new place was great! I ordered on the screen and then paid for it at the register. The interior was great and they have a lot of benches outside. I wish they still had side salads on the menu
The customer service was terrible. The kiosk wasn't even set up correctly and they told us they were taking orders at the desk and then ended up taking orders. Took the time to sing happy birthday to a coworker while we were all waiting for help or our food. And to top it off we got our food after people that ordered after us and our food was cold and the order wasn't even correct they ended up giving us more food.
I went in to get food when they were hardly busy and there were only but a handful of customers. They had called out my number while there was a girl in red in front who just received her order, and the worker was speaking and addressing her. This worker (a big Latino girl) said nothing to me when I reached the counter but stated that I had to wait for one more item in my order to the other workers. I then waited for her to come back with a small cup with a less that topped off cup of my drink and she just slid to me though for the girl standing in front of her she placed it. Then she walks off not saying anything. Before I interacted with her I noticed she had a bit of an attitude but I did nothing to her didn’t speak with her nor did I offend her. You don’t treat your customers like this. And on top of this it’s like my food was thrown in the bag. There was another light skinned employee who got my cookies and just handed it to me not saying a word. That’s disrespectful. You’re under no obligation to engage in conversation with me yes, but as a customer I would appreciate being addressed when you do it to another customer that looks like you. My litter sister even waved at her but I still felt complete and utter disappointment in the service I received.Management please train or retrain your employees on customer service. The way I felt I was treated was as a nobody. I didn’t want to think of it as a race issue but this calls into question what was the reason for such treatment. All the fair skinned customers you spoke to, me being Carmel brown you said nothing. There’s brown skin Latinos too so treating someone different for the color of their skin is horrible. I saw your manager was brown too so employees you need to re-evaluate yourselves if that’s what you’re about. If this was a misunderstanding then again please just retrain them on at least being kind to every customer not just a select few. And if you’re wondering it was Sunday 3/20/22 around the 6pm hour I was there in gray. You may not lose much with losing one customer but do not expect me to go there again.
This McDonald surprisingly is very nice. Walked inside to get a latte as I needed something caffeine and warm. They have the oversized touch screens where you can order from: staff was there ready to assist. I don’t typically frequent McDonalds but would argue this one is very nice and service from staff was very friendly. Waited about 5 minutes for my order while it was very busy inside with a lot of take out orders.