The Cuban sliders and Mushroom/Swiss burger were delicious. French fries should be included with all burger meals instead of being an add on. The add on fries were not enough for the price.
The wait to get our food was over an hour. When the food came out there were no utensils given to the table. Drinks were not refilled. One order was wrong and it took another 25 minutes to come out.
We had reservations for breakfast and we were seated promptly. Our server however was very abrupt and not very friendly. This is not the type of service we are accustomed to at Hard Rock Cafe. We waited quite a long time for our food and it was the wrong order so he came back and took it away without an explanation or apology. Finally the manager came over but still no apology. We were happy with our orders when we did receive them. It was a disappointing visit but we will try again.
Hard Rock Cafe said they could not find my reservation. I was able to show my email confirmation⦠thank goodness. When we first approached the hostess stand they told us that they didnât take reservations. When I was able to show my email confirmation number, the hostess seated us without wait. This makes me nervous using OpenTable going forward.
Food is relatively good here but the service needs much improvement. Came here recently for dinner and there was a 1 hr wait for table of 2—you leave your name with the host and they will text you when a table is ready.Once seated at our table in the back room of the cafe facing the boardwalk view, I noticed a bunch of empty tables—possible not enough servers so these tables weren’t filled. It took a while before our server greeted us. Throughout our meal he was pretty absent, even after we asked for a steak knife which he never brought out and disappeared for a while. Food took a LONG time to come out—but on the positive side, food was okay. I really liked the One Night in Bangkok Spicy Shrimp—very flavorful and delicious! The Cuban Sliders and Tupelo Chicken Tenders were great as well. The New York Strip Steak was just okay—also served with no steak knife.
It's a very large restaurant with a menu similar to what you might find in a good diner. Good business hours. Being local, it's a great place to go for breakfast. I really haven't eaten anything other breakfast here. The food is very good. Portions are large. Service is good. Nice comfortable atmosphere.. Prices are reasonable for AC. I definitely recommend it.
Took a min to get a table but expected for a hotel casino. Diamond our server was fantastic very attentive frilendy and was quick as she could be. The menu is very limited but food was all good, not a lot of healthy options. It was 5:40 took about 40 mins for food once we ordered. I also get that staffing issues are a thing
Service lacking Seemed Like not enough servers Didnât get salad dressing No refills on drinks
Took over an hour to get apps then food came 3 minutes after apps were served. NOT your typical hard rock experience. No memorabilia or anything you would see in a traditional hard rock. Very disappointed. Never even got drink refills till after dinner was over.
Great food