Wasn’t too happy that my coffee was lukewarm and the cup only 3/4 of the way full.
Nice employees and nice place.
The absolute worst service ever. Never have my uber eats driver my donuts. Told me to come get them. The woman was nasty and rude and didn’t even apologize. I’ll never go back.
Terrible customer service ! The staff need to be fired immediately
If I could give this place no stars I would. I was doordashing in the area when I first walked in the girl behind the counter was helping two other customers that were together which was fine. I noticed there were two other guys that were part of the staff one was behind the counter throwing away donuts the other was sitting down on a table on his phone. I waited about 15 minutes for the girl to be done and finally helped me as the one that was sitting never asked if I needed help and the other one that was trashing the donuts proceeded to sit down and get on his laptop instead of asking if I needed help. I make her aware that I am picking up two doordash orders she tells me that she didn't receive any orders but if I could tell her what they were she could make it. I tell her one order she prepares it and for the other they were out of what the customer wanted. I proceed to ask if she would get in trouble if I took the order being she never received them. She states she won't that the orders would come through eventually but that their tablet for doordash orders was dead and just needed to be charged for the orders to come in. Which in my head I'm thinking isn't this your job to make sure this is always charged and on but apparently not. The store looked dirty and unattended as if the employees could care less about it. They were out of a lot of things including donuts yet they were being trashed. Not to count they couldn't even place the right donuts in their right place hence the photo attached. This had to be one of the worse services I have encountered while doordashing in Asbury Park. Dunkin Donuts you gotta do better in this location or you will continue to see these bad reviews which I'm not shocked there are so many.
Staff was horrible. Employee was sitting on curb right infront of drive through. I would not recommend this dunkin to any one. Your better off drinking the water out of a dirty puddle.
Horrible service. Cold food even after come out of an oven! Folks behind the register dont know whats available and whats not.
Bad service. My sandwich was cold and coffe had grinds
In the parking lot waiting 35 minutes for a caramel macchiato is unacceptable. This is the closest Dunkin to the job and by far the worst Dunkin EVER. They really need to let everyone go and start from scratch. The crew needs a total revamp.
Morning shift team on 6/6/2021 was lighting fast through the drive through! Awesome work