Tasty food and great service.
The last couple of times I ate here, I got a stomachache after eating this food. I very rarely get stomachaches either. Definitely has to be food poisoning. This will be the last time I eat here. I didn’t used to have this problem when they first opened and within the first few months of them being in business. Now quality seems to have gone downhill. Sad cuz I liked their “lemongrass chicken”. But I’ll stick to my neighborhood Chinese takeout spot instead where the food is actually cooked fresh.
I have had the real deal this is not Thai food first Spring rolls are supposed to be light and fresh like Spring these had so much oil that they were inedible the shrimp pad Thai was canned shrimp thrown on top not the real good shrimp cooked with the meal ...save your money try Londonderry Thai
Customer service was horrible. Server telling me what i want and arguing with me about portion size. Unbelievable. Food was not hot.
Customer service was horrible. Server telling me what i want and arguing with me about portion size. Unbelievable. Food was not hot.
I came on a Saturday evening and was really surprised how FRESH the food was. From the buffet we got 2 sides: stir fried green beans and fried pork. I was expecting to feel terrible after eating but it was so good! The pork has a nice coating and the inside was juicy delicious - I don't know what it was called but it's the one with no sauce on it. Next we ordered shrimp Thai basil fried rice and shrimp pad Thai. It's cooked to order and came to us piping hot! Also they use real medium sized shrimp which really surprised me because I'm so used to being disappointed with tiny shrimp at other places. There were like 7 shrimps per order. My reasoning for 4 stars is that the flavors are very Chinese (the whole menu is basically Chinese) for a place claiming to be Thai. So the flavors of these two dishes weren't terrible but also very lacking. But the customer service was nice so I would come back again for the fried pork!
Every time I go to the mall I always stop at Ruby Thai kitchen and get the veggie tofu noodle soup. I absolutely love it it’s delicious.
Went on 8/18 trying it for the first time. I asked to have the Entrees and rice to be packed seperately. She refused and said its against their policy. Fine, I understand your just following the rules. When asked how I can contact a manager to suggest a change to this policy, the employee was extremely rude and refused. She wouldn't give me any contact information and bluntly said shes not involving her boss in this.Just bad customer service being disrespectful to paying customers.
I tipped them $1 but later on they changed the tip to $5, on a purchase of $10 that’s 50%. Why are you guys trying to steal from people ? Do you think we won’t go through our credit statement ?
They screwed up my order TWICE!I ordered veggie pad thai, they cooked chicken pt. The guy that cooked said he will make veggie and I could take the chicken too if i wanted it. When it was done I paid and asked lady at register to put both of them in my bag...she said "no, that's my lunch". And they put tofu in this when I asked for veggies only!I give up!