PLEASE change your DoorDash pick up system! As a Dasher every time I go in I have to wait much longer than at other restaurants even if I can see my order is ready because I cannot get anyone's attention to get it for me and if I ask anyone behind the food counter (where the app literally says to pick up) I receive extreme attitude. I don't know if it's a general bad workplace morale here, but every single person I have interacted with has such a negative vibe, many even talking back to customers never mind myself. On countless occasions I have told them my order and have been told it will only be a few minutes, and when I can see my order on the counter it takes an incredibly long time to actually be handed it. I have spoken to other Dashers in the area regarding this Panera location and there is a consensus in the community that it is the absolute worst place in town to pick up from in regards to wait time and staff attitude. We are all just trying to do our jobs and many of us are extremely tired of our time being wasted and therefore money wasted! They're also wasting the customers time. I've had multiple customers ask why Panera deliveries take so long! Also, all other Panera locations I've ever picked up from have a Door Dash shelf that is grab and go style which is much more efficient for everyone. If they have mobile orders on a shelf at this location, why not Doordash too?! If you cannot have someone always tentative to handing delivery drivers orders, please adopt you a new more efficient system.
Food al always goodPrice really High2 Bowl Soup half SandwichAnd Water Over $27:00Is very SadWe raised the minimum Pay to $ 15:00An we the Consumer paynFor the increaseNot the Owner fromPanera ?
I work right next to this Panera and I have eaten here quite often over the last three years and the food and service have always been excellent.
Awesome menu selection. Food is hot, fresh and delicious!Staff is attentive and friendly.Great clean dining room.
Ok food. Wife likes their cinnamon bagels which I'll admit are good other than that sandwich and soup was a let down ?
Ordered food from the Dover, NH location and our driver Brenden M left our food on the wrong porch, and didn't bother knocking or calling to let us know our food was there. So thank you for our cold food. We will no longer be ordering from this location. Train your employees better.
the sandwich was very good but their cheddar broccoli was even better
Its just so mid, everything is way over its price for what is offered and the portions just feel so small compared to literally anywhere else in the area. My girlfriend got a broccoli and cheddar bread bowl and there was like 3 bites in it at most. Mid
Doesn't seem to be as popular nowadays. Food is good, kot of choices. Could be the pricing. Expensive before, with inflation and them upping prices. Maybe Panera is not a first choice anymore. Good news, they still have coffee refills.
The food is decent and the service was friendly. The prices are a bit exorbitant for what you get and the fact that none of the employees were wearing masks means I will not be returning.