Ordered online for a 12:40pm pickup wasn't ready until 1:20pm. They were so busy with only 2 workers. They need more workers. The staff were overwhelmed with how busy they were. The staff was very apologetic for the serious delay.
Once again another Concord restaurant has let me down. This is based on the fact I went in 2.5 weeks ago and left after finding out they didn't have the bread I like (either one). The worker behind the counter just laughed out of saying I needed to come in earlier. This time the two workers were either new or just didn't want to be there. The young man who attempted to help me either couldn't hear me or couldn't remember for more than 5 second at a time as he asked me 2 or 3 times everytime we worked on a sandwich. I showed him my coupon at the start and he started building. Had to remind him I wanted no cheese on the wrap after telling him when he asked. At this point I could tell he was just going thru the motions and didn't care of I was there or not. Got to the vegetables..... No pickles, the hots had about a 1/2" in the pan and didn't look real appetizing and no black olives. Again I had to tell him several times what I wanted on each sandwich. Got to the register grabbed a medium cup and a bag of chips (as it was part of the deal) he have me the price.. rang my card up then after I was ready to go looked at me and said oh I didn't see the drink and chips that will be 4.26 or some thing close. When I asked why the sandwiches were over $10 in that case (6") since it was a BOGO he goes well that because of the footlong.... There was no footlong. Long story short after I told him to keep the sandwiches and refund my money I left. I know how tedious fast food can be as I did it when I was young but it seems this location runs out of things alot and the customer service leaves alot to be desired.
Slow as can be, one worker. Waited a half hour just to walk away.
I was greeted as soon as I walked in. My order was taken right away. My sandwiches were made quickly and correct. Fresh food that tastes great.
We ordered two sandwich platters for our family Christmas get together. The platters were ready for pick up at the time requested, staff was polite, HAPPY, and very accommodating. Sandwiches were great, would definitely recommend this Subway location.
Staff always does well with my food allergies
Was very disappointed with amount of meat served for steak sub. Dont think I will b spending any more money with this company. Service was excellent.
Ordered on line, wasn't ready. Sandwiches were soggy and way too much mayo and mustard. Everything fell out of the bread. Drain all veggies.
It's a subway there really nothing to add Decent workers
Worst experience ever!! When I went in with my kids there were 2 people working and one of them was leaning against a counter napping while the other was preparing multiple online orders. When she finally came over to take our order she went into the back for new cheese and didn’t come back for 5 minutes. At this point there were 4 other people in the line and lucky for them we had very simple orders with no veggies. Absolutely terrible service!! I will not go back to this one!!