One of my favorites for pho/vermicelli plates, their new remodel looks very nice as well!
Broth tastes like dish water. Worst Vietnemese food in the Sparks Reno area. Avoid
The prices had been jacked up unreasonably high but the food quality is subpar in comparison to other Vietnamese restaurants in town. We ordered pork chops with steam rice and the meat was badly burned. Highly not recommend.
Omg. So delicious! I ordered the tofu mix veg pho and the sk roll thru Doordash. Everything was securely packaged and still warm as if I was getting it served in the restaurant. The flavor was spot on. Definitely worth it and definitely eating here again!
To start off with, it was a slow day in the restaurant and my friends and I were a party of four. There was a specific waitress that was rude from the start, we come to found out later that the reason she was being rude was because we asked for more time; I understand how that can become annoying as times but there’s no reason why that should be used as a motive to be rude to paying customers. The waitress had long black hair and was slim with tan skin, the reason I’m writing a description is solemnly because when I called the restaurant to ask for the waitress’s name she refused to give it to me and said, “if you have a problem with me just tell me.” Not only did she say that over the phone but when I asked her about a menu item being charged twice when I asked to cancel the second item she simply told me, “well next time check the menu better”, the only reason why I was concerned with paying for the extra item was because the items weren’t cheap it was 18.50 for a small portion of one item. Not only was the waitress rude she also gave us the wrong change and when we waited for the change she said in a rude tone, “ what else can I help you guys with.” Another thing with the restaurant is the quality of the food, there were two pregnant women in our party of four and when they took a large bite of the “fried shrimp” that comes with the 18.50 family price it had raw batter inside and the shrimp was not fully cooked, when we ordered the walnut shrimp the batter wasn’t cooked fully once again and the sauce was mayonnaise. In our opinion this experience was horrible and we couldn’t get ANYTHING refunded even though we were overly charged, given raw food, practically only attended once throughout a 2 hour “dinner”, and given burned overpriced food. I DO NOT recommend this restaurant to ANYONE, you’d get more food at a better quality and cheaper price at Panda Express or any other fast food chain restaurant than this “authentic Vietnamese & Chinese food” restaurant.
I placed an order over their website tonight for delivery. I called the restaurant after I hadn’t received my food in an hour and a half. They said I needed to follow up with the delivery service and I would not receive a refund because they already made the food. I said I thought that was unreasonable since they obviously choose to use this third party because they’re on their website. They did not care and said it was it was. They could not even provide me with a number to call. I spent another 20 mins trying to figure out how to contact this delivery service who I found out eventually contracts through door dash.1. Normally it takes 15 mins for this restaurant to cook, however the estimated arrival time was 1 hr. I agreed to as I realize it takes time for someone to become available to pick up the order.2. I received my food 2 hrs after I first placed it.3. At an hour and 40 mins I called Door Dash who said there was nothing they could do until I received my order. So I’m hungry, sick and upset, and expected to sit on hold for another 20 mins to accomplish what should have been done on the first call.3. When I finally received the food it was cold.4. One of the soups I ordered were the wrong soup.I will not be frequenting this restaurant, or utilizing door dash in the future.
Had the lemon grass tofu and vegetarian pho. Tofu is always on point. Strong lemon grass flavor and crispy all the time.I think Vegetarian pho must be seasoned with msg or something of the sort because I ordered it for take out and when I got home and opened up broth it was clear. There was no color in the water but the flavors were that of a vegetable broth.
The pho soup base was ok, noodles fine, but the flank steak was mostly fat, very hard to chew through, I didn't want to finish it and the tofu spring rolls were tasteless, no flavor in the tofu what so ever, usually when you go to a pho place and get the pork it is seasoned and that meat, I expected the tofu to be seasoned to match that quality. It wasn't awful but just not as good as I was expecting, especially with the price. Definitely overpriced for cheap meat and sub par pho.
Love it every time we go it's greatPho and dishes must try if your near by
Food is always a consistent and tasty lunch or quick dinner grab. I can't speak for the dine in experience, but the staff has always been friendly and respectful.Highly recommend the SK sandwich and the spring rolls!