I went to this location and am very disappointed at their pricing. I ordered a 2 foot special #4 priced at $16.00 and somehow paid $25.93 total for extra cheese and ham basically saying I paid an extra $10.00 for extras and tax. Plus the cheese was adequate but the ham really wasn’t what other Port of Subs add for double meat. I won’t be going back to this location again. The service was fine but not excellent. I probably should of learned my lesson because this has happened at this location before. The ham was so thinly sliced you could practically see through it and the cheese was the same as always.
I’ve been going to this Port of Subs since it opened, at least 20 years. They used to always have older people working which was nice; usually I give kids the BOTD, but it’s unfortunate that a lot of the time now the young kids that work there are not even friendly when I go in. Completely unwelcoming, as well as careless with the sandwich making. I NEEVVEEERRRR leave reviews because I’ve worked in the industry & generally understand - but this has annoyed me for months now.
Great food quick and polite employees. Love the Turkey and cheddar.
Been coming here for years and I love there subs. Lately they have been under staff at this location. Since I've been going there around lunch time there is a line out the door because there is only two workers working around lunch time. I tried to order ahead and it still takes long No big deal I understand. I still enjoy port of subs all day...
This week my boss bought lunch from this Port of Subs, service and food good.did it again on Friday and service and food Sucked. Sandwiches not marked, ( so we had to touch everything,) the Sandwiches in general were over and under made.. When did they start using round Ham? No not Capitola. HAM. is this a price cut? Every sandwich had mayo,must,pickles olives,letuce,onion, and tomatoes... even the TUNA. This Port of Subs has been under different management 5 t+ tmes in the 15 years that I've worked in the warehouse district and they seem to go down down down. Even the young kids that start there working carriers for a franchise such as this aren't getting the true training and or respect they should be getting to do their best and practice Customer service which we will all need today tomorrow and always. The inside order taking and processing isn't any better, to many hads, nor enough experience to give the customers what they pay for. Don't try to call this one the message machine always comes on and refers you to on line ordering. The result of doing that didn't work out so well. And as wrong and as impacent that we have all become... check your order B 4 YOU LEAVE.. the Customer behind you might appreciate you doing that because they will do it too. Thanks Susie
Went in a couple minutes before close and the boys there were very helpful and kind. I am definitely coming back again, the service was amazing!
I wish there was a 0 star option, I’m not one for writing reviews but god this location is horrible. They are rude and act like it’s an inconvenience to make the order. Gave me stale bread and all of the vegetables they put on my sandwich looks days old. Extremely Disappointed I used to love port of subs I will not be returning.
Great sandwiches. Freshly sliced meat.
Did not answer phone calls,
I love Port of Subs, however every time I order a salad with extra tomatoes and pepperoncinis with extra vinegar and oil, I always get the regular amount you’d normally get or less. I’ve even offered to pay extra for those items. I always get an excuse as why they can’t accommodate my request. Today I was shorted a few items in my order. It only reminds me of why I go to this store only once every 3-6 months. If you want extras added, don’t waste your time. I’ll continue to go to Subway. Normally I don’t complain, I hate that. I work in the restaurant business, and hate unwarranted complaints. This has been going on for years now, and it gets really old.