This store is under new management. To say it is being horribly ran as a business is a major understatement. My 1st time experiencing this new management consisted of major up charges to food pricing and what seemed to be about about 10 family members of the business owners loitering around in the lobby while staring at customers in the store.My 2nd experience I was declined one of their breakfast sandwiches because it was after noon. I explained that I've been a customer of 8 years at that location with sometimes multiple food orders per week and I've never been declined a sandwich regardless of time. He shrugged his shoulders and said this was a new rule by the new owner. I asked where it was posted at so the customers know. Turns out it's not posted anywhere.In addition, to make matters worse for this new thriving business owner, they seem to have fired all the previous staff that once worked there. It seems they may have now hired family members to run the store that have no idea what they are doing.The same day I was declined my sandwich, I called in an order at the port of subs off a lemon drive. They gladly made my sandwich without a problem. They now have my business of multiple weekly food orders at this location. I will never go to the location off of stead blvd ever again.
I have been there a lot of times, and it was always good experience for me. I recognize the same owner is always there. I think since the staff shortage, especially in restaurants, there is always new faces there.
I have not had an issue here. Polite staff and I get my order in a timely manner.
Frequently messes up online orders while refusing to refund or remake them , just yesterday I spend $55 on three sandwiches and not a single one was what I ordered and I was unable to refund them, 2 of them had to get thrown put because I'm allergic to onions, $55 completely wasted
This is the best port of subs I’ve been to by far. The people that work here are the sweetest people I’ve met in a long time. I come in a good amount and everyone that works there knows my order to a T, they always have fresh food and a smile on their face. Out of all port of subs I’ll make a decent drive just to keep coming to this one. Thanks for being awesome guys keep it up!!
People are really nice. The store is usually clean but bottle dri k storage overflow is in the dining area. Not a big deal. I think there is dining inside now also. The only reason I don't rate a 5 is because if you want more than the bare minimum for topings you have to tell them. Everytime I go I have to ask for more everything. Overall good store just pay attention to your sandwich while they make it. Always seem willing to add more veggies so that is nice.
Service was relatively ow considering I was the only customer in the restaurant. But staff was friendly and food tasted delicious and fresh.
The food was delicious, and the people were very nice. But I ordered online got there about 10 minutes after I placed it and they hadn't even started making it yet. The guy who walked in after me got in line they made his sandwich and he left before me. I don't get why they have online pickup as an option if it's faster to just walk in and order.
Wonderful service and delicious subs every time! The team is absolutely lovely and incredibly fast.Thank you Stead Port of Subs!
This location is always so friendly and helpful. The sandwiches are delicious and they can have large party orders ready in a flash and exactly how you need them.