Jack In The Box

410 Keystone Ave, Reno - 89503
188 reviews
Fast Food Burgers Tacos
(775) 360-2605

I had an offer from a previous visit off the receipt where U take a survey which took bout 3 - 5 minutes. At the end of the survey your given a reference number to write down on the receipt, then take it to any JACK'N'THE BOX & get a free jumbo jack or croissant breakfast sandwich. The staff is very friendly. The food was made to order & pretty good. Keep up the GREAT work!?

Really missing the 24hr service. It was great leaving the bars downtown and making the Uber stop at jack in the box for 2am tacos. Now I have to wait in line at McDonald’s…. Shame because the quality really went down when it stoped being 24hr. Foods still good though during operating hours!

Ordered a pineapple shake along with other items using the app. Upon arrival was told that they didn’t have the pineapple shake. Was offered another flavor but declined. Asked for a refund and was completely ignored by the manager who said his name was Kevin. All he could say was for me to call corporate. Customer service at this location is completely non-existent. Have contacted customer service and have not received a reply. Can I get my $4 back? This is unacceptable.

We were in a hurry that day and choose jack in the box had combo 31with coffee, the meal was filling for the price as it was quick service for fast food

My wife and son got majorly sick after eating here on our way home from a tournament his past Sunday night. My son is still feeling the affects from it. Wouldn't recommend eating here.

Food is typical fast food, but a better variety than most places. Service is usually good, except for their store policy to not accept coupons per person like is printed on the coupon. Which is apparently the "District Manager's Rule". Maybe the district manager should have the coupons printed correctly...UPDATE 4/3/22 COLOMBIA IS NOW PERMANENTLY CLOSED FOR DINNER SO IF YOU DO NOT OWN A CAR YOU ARE NOT ALLOWED TO EAT AT THIS RESTAURANT IN THE EVENING OR AFTERNOON. This place is going downhill fast it used to be a favorite but even the really bad McDonald's next door is beginning to seem like a better option every time...

I luv Jack n the box..Greatest tacos/ value menu.I thinx its by far 1 of the best valuesAnd best food ..That fast ..drive thru..has 2 offer.

The best go here for the best service got $100 of food everything correct nice and hot, and the meat was juicy and delicious. It was pretty bussin and the one that served me my food was thick asf 😫

Yummy breakfast sandwich...stuffed full with egg, ham, bacon, cheese...on sourdough bread. Really good, but definitely more pricey than it once was. Drive thru service was...meh.

Staff is just ok and the location is in a low class area. The food is great when you receive it all as ordered. I have ordered from here using Door Dash and many times I'm missing half my order.