Sometimes, the wait was long even when the restaurant looked almost empty, which was weird.However, no need to wait in line there. Just gave them my phone number and they sent me a text when my table was ready, so I could go and do other things while waiting.Food was good, with good portions as well and not too overpriced. Server was always fast and attentive to my need. Overall, a great experience there.
Save the upcharge for shrimp.For the shrimp chow mien, and the chow mien itself was really good, but the shrimp was just... Bad. It honestly tasted like the cheap frozen stuff.Shame, because I liked the rest of it, but feel it probably would've been better with any other protein.
Didn't even bother to eat. A basically empty restaurant but was told it would be a 1 hour wait. Ridiculous when there's nothing else even open.
I have read through several of the reviews and not sure if they are reviewing the late night grab and go place or the actual Grand Cafe.I go to the Grand Cafe just about every time I have come to Reno. Service is usually pretty good, especially if you get Sonia for your waitress. She is super efficient and she has a very positive, bubbly personality! I stopped in for breakfast before my drive home and I ordered an omelette, rye toast, no hash browns, add fruit and she let me know there would be a small extra charge for the fruit ( no big deal.) The omelette was great and the bowl of fresh seasonal fruit was packed with fresh strawberries, pineapple, honeydew and grapes - excellent! Sonia stopped by the table to check if everything was to my satisfaction and if I needed anything else, super attentive!They definitely need to hire more Sonia’s!I would also like to compliment my host, Violeta- she is very sweet, kind and a rockstar!!
Servers are great. The kitchen is the worst. I ate for breakfast. Worst eggs ever. I had a steak here. It was over cooked and had no flavor. I at a Philly steak, it had no flavor and the onion rings were soggy and dripping with grease. Did I mention the servers are great. The hotel management does not seem to care about food quality or they would do something about it.
Ordered the BBQ burger minus Onions. This is what i got for $20.00 bucks a burger with barley any BBQ Sauce. Lile if you're going to charge 20 bucks and up for your Burgers and least put some sauce on it geez! I will not go back to this restaurant inside The GSR resort waste of money. I get more BBQ sauce on a Mc Donalds burger!It was also hard to understand the servers. Not much of a big deal, but they have heavy accents.
Complete Trash. I mean wow. I’m truly surprised that GSR found a barrel that deep to scrape out of. 10/10 do not recommend. The food is quite literally foul.
Was seated quickly and waited on in a timely fashion got my drink quickly i.e iced tea waiter was very helpful and super nice order the bacon burger with onion rings was a little under cooked but still good would be nice if they asked what condiments you'd like other than having to wait for waiter to come back for that the food was good onion rings were good could of served a little more for the price not really in my opinion an $18 budget and an iced tea isn't no $5.00 customer service was very good though staff was nice.
This place is pretty expensive!The food is no good at all.The service was Awful our order got messed up! Person who serve us didnt even give us utensils we ended up getting it and we serve our self water to drink ? so awful! And they charge us $25 an automatic gratuities because we got an 11 old baby with us that make us 6.Never again!
We wanted to go to California Pizza Shop but it is no longer open for lunch. The only option for a sit down lunch is the Grand Cafe. I'm a returning local who used to go to this cafe when it was the MGM Grand Coffee Shop so I hoped this would be decent. Our waitress was slammed but she was incredibly efficient and nice--in fact, everyone was welcoming and nice so we left a good tip. The food, however, was terrible. We got the fish and chips and the brisket burnt ends as both sounded good and we were going to split each dish. Most of the food we left on the plate. My mom felt sick while eating and I feel gross three hours later. I don't think we have food poisoning, but the meal turned our stomaches--most things were tasteless but the cole slaw had a fishy flavor for some reason. Even the french fries had no taste at all. Each item was more flavorless or downright disgusting than the last. The iced tea wasn't good but my mother's coke was decent.Again, though, very nice service.