Great food service with a great and friendly environment
Weâve been to this location multiple times and always good food and good service. This time was unfortunately different.. our waitress didnât introduce herself and made us feel rushed to decide on drinks. We ordered our food.. and when it came the mashed potatoes were cold.. Our waitress was nowhere to be found so I brought it up to someone else who offered to bring me different mashed potatoes.. those potatoes also came cold. The artichoke hearts were severely over cooked. Our waitress never came to ask how our food was or check on us.. she did however quickly drop off refills for my husband.. (never offered me another drink or something different). We didnât see our waitress again until it was time to pay the check. We will most likely give them another try as this wasnât what we normally experience, but it was disappointing as we rarely have the time or money for a date night and this wasnât the experience we enjoy.
Went to celebrate my grandson 18 birthday. There were 12 of us all together. Our server,Shaw was efficient, friendly and super attentive to us! She was an outstanding server. I'll go back again and ask to be seated in her area. Claim jumper has a gem in her! And yes,the food was delicious.
Ambiance and food great !
salmon overcooked, server pretty slow, didn't come and check on us, no chives as requested on baked potato, baked potato not real hot
The service was slow. Not busy. The fan above us had a noisy hand krank very annoying. The chair was broken.
We waited quite a while to be seated in spite of having made a reservation ahead of time, and we waited a LONG time for a server to come to our table. The steak was very tough (had the same steak before and it was tender), and the vegetables on the plate were lukewarm at best. The coleslaw had very little dressing--as though someone who made it didn't know how--or care. This is probably our last visit to Claim Jumper as this was very poor value for the money we spent.
Made a reservation and let the restaurant know it was for a birthday. Unfortunately, that was never acknowledged. Ordered a steak with onion rings which I never received. They were obviously short handed and our waitress was scampering but she did a good job considering the territory she had to cover. Food was fair but nothing spectacular. Will probably source a different restaurant on our next visit to Reno.
Great selection for the brunch, except would have preferred refried beans instead of black beans. Every dish was very tasty except the chicken with mushrooms. Desserts needed at least one no flour option, but the lemon squares and cheesecake were delicious! Definitely would do a brunch again!
The Fatherâs Day Brunch was extremely disappointing. Most foods were either not available, dried out or too old to eat. My $40 bought scrambled eggs, powdered potatoes, a hard waffle and some watermelon and lettuce(salad). The salad consisted of lettuce and dressing. No toppings. The carving station offered old meat that looked like jerky. My son took one bite of the fajitas and was worried he was going to get sick because it tasted sour. Then, we were charged for our soft drinks, which should have been included for $40. This was a disappointing and embarrassing family celebration event for my family that I canât take back. Advertise the real situation so customers can make informed decisions. I would have chosen to go somewhere else. I did not complain at the restaurant because it was not the waitressâs fault but I could tell she felt bad enough. Waste of money and time.