Baskin-Robbins

395 E Plumb Ln Suite 104, Reno - 89502
93 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Ice Cream
(775) 502-3535

The Latino girl was really nice to my toddlers and made it a fun and enjoyable experience for them getting ice cream.

Excellent service and selection. My daughter loved the trip

THE ICE CREAM TASTE IS DELICIOUS. BUT I GIVE THEM A STAR TO THE PRESENTATION. I ordered two split bananas and prepared them too simple very small amounts of snow and in an unsafe container. BE CAREFUL WHEN YOU ORDER A BANANA SPLIT TO TAKE AWAY. (BETTER EAT IT IN THE SAME PLACE. ) YOU DON’T GET ANYTHING MELTING VERY SOON. AND THE CONTAINER CAN’T HOLD YOU. IT BREAKS VERY EASILY. A LOT OF $$ FOR SO LITTLE PRODUCT AND VERY POORLY PRESENTED. I’M DISAPPOINTED AT THE FIRST VISIT.

THE ICE CREAM TASTE IS DELICIOUS. BUT I GIVE THEM A STAR TO THE PRESENTATION. I ordered two split bananas and prepared them too simple very small amounts of snow and in an unsafe container. BE CAREFUL WHEN YOU ORDER A BANANA SPLIT TO TAKE AWAY. (BETTER EAT IT IN THE SAME PLACE. ) YOU DON’T GET ANYTHING MELTING VERY SOON. AND THE CONTAINER CAN’T HOLD YOU. IT BREAKS VERY EASILY. A LOT OF $$ FOR SO LITTLE PRODUCT AND VERY POORLY PRESENTED. I’M DISAPPOINTED AT THE FIRST VISIT.

This is an old fashioned ice cream store set in a strip mall. The same flavors and quality that I enjoyed as a kid. Still the same.

they turned their sign off 2 hours early, then seemed irritated when we came in at 8 even though their website says they close at 10. dark haired girl working night shift was really rude. they were complaining about us coming in when the sign was off while we were standing right in front of them, then told another customer it was broken when they asked about it.

Great service, great people. The lady at the counter was very polite and helpful. I will be going back.

The short Hispanic girl that was in charge of night shift was very rude when she said that they wouldnt make milkshakes after 9pm because they were closing in 1hour . Seeing how I was the only customer in there at the time and two workers just standing around it made no sense to me . I will definately take my business else where and do not recommend this store at all . They were rude , lazy and lying about their policy.

Great ??

Came in at about 8:30pm Wednesday the 24th, there's were two employees working a lady whom seemed nice and a younger kid that had no care for his job, we wait about 5 minutes while the lady worked to finish with another guest as she rang them out kid decides now he better come help, walks up and asks what do you want, my wife tried to order a triple scoop cone, simple right, he stands there without gloves and grabs a cone and then looks at my wife and says no a triple scoop will break the cone basically saying a double scoop or less whatever she ordered a double then, she wanted a cone without sprinkles very clearly he then picks up a sprinkle cone and say well the others aren't as good, of course my wife says no i want what I want, and then he scoops her ice cream without freaking gloves!?!? Dude.. I then asked for a layered peanut butter cup shake, and of course nope we don't have the cups... im shocked this place is so terrible suddenly I wish I could give less stars, that kid should not work here or anywhere else that works with or handles food!!!! Actual review is 1/4 a star!