Horrible service was treated very poorly. I'm a grub hub driver I received a ping saying order ready for pickup I could see the order and politely ask for it and I was told I will need to wait with a nasty tone. Waited patiently but no order was giving to me so I left... Sorry but my time is valuable can't wait to long.
Paid 21.00 through Uber eats for a latte and two espresso. No espresso, coffee is burnt. Reoccurring trend for this store regarding missing items and burnt tasting coffee. No one will answer the phone at Uber or the actual store.
Waited in drive thru for 15 minutes. Placed order, got to the window and my order wasn't in. Was told to go around and park because they just got my order.Waited more while they closed the lobby.Finally got my order handed to me at the door. 30 minutes total for a dozen donuts and 1 coffee.
They have so much delicious items. The cashier was pleasant and professional. This place is a nice place to get a coffee drink and enjoy. Good food.
We ordered ahead for pick up but the order wasn't ready. We waited 10 minutes for them to make it. The drink was goid.
Their espresso from this store taste horrible and sour. Sorry to say but it taste like old watered down espresso. It almost made me puke?. Don’t recommend. I’d rather go a couple miles more for a better Dunkin’ , like the ones on Craig. The management for this store needs to step it up and train their crew properly. Their crew has great customer service, but oh man NOT THE COFFEE. ??♀️
Terrible experience. Pretty much all donut flavors were gone by 11 am. Staff was clueless and unprofessional. Kids running it. Took over 20 minutes to get my order. In the end, I drove away highly unsatisfied. Not worth my time or money.
I'm a very patient person, but from my first visit the drive through service has been horrible. Having to wait over 2 minutes for someone to say anything over the speaker. Then being asked to wait to order which took an additional 3 minutes when there were no cars ahead of me. That was the first visit..... The second time I decided to stop by on the off chance that the last time was just a bad day at Dunkins, I waited 4 minutes and no one said anything....I drove away.So, not sure if I'm especially targeted for these experiences, (I know I'm not) but if it weren't for my Girlfriend's obsession with Dunkins I'd avoid this location completely.No disrespect intended. It takes alot to make it worth my time to complain like this but someone's bottom line will be affected if this is the norm for customers.
Dunkin just lost my business, I’ve been going to this location for years and it hasn’t been so great the last few times but today was just horrible, I waited 10 minutes in drive tru for a badly made iced coffee, aI aske them to add mor creamer and they “ supposedly “ did I drove away had a sip and it was the nastiest coffee, I went inside the store to asked for a refund and the employees argued with me like if was my fault the coffee was nasty. bye Dunkin’ this is what happens when you employ young people and don’t give them the proper training.
SO DISAPPOINTED!!!! We Ordered 9pcs of Bavarian filling donut today but they gave us Lemon filling! They dont have any labels of each item!! Dont want to come back again!! Management pls notice!!!