The limited edition, orange creamsicle donut is DELICIOUS...BUT...do not expect anything else to be good from here, ESPECIALLY customer service.Recap:Placed an order through the Krispy Kreme app the night before to pick up the next morning. This order was paid for before pick up. Upon arrival, the order could not be found despite the confirmation number and last name for order being given. Where are my donuts? I had a party these were designated for...after 5 minutes of bewilderment, a Krispy Kreme associate informed me that they couldn't complete my pre-order as they were out of the King Cone donuts I selected in my customer dozen. This was puzzling to me because A: it meant they never made my order when I placed it the night before and B: they took my money for items when they were out of said items.Knowing how easily and quickly these donuts can be made, I was never offered that option to wait for that to happen nor was I compensated for their mess up. I chose to fill the rest of the missing donut spaces with the creamsicle flavor and that was a hit. Unfortunately, as you can see in the photo, the other donuts were horrible. They looked and tasted disgusting. The "rocket pop" popsicle editions were a complete mess and decorated with no effort or consistency. The original glazed dozen was also full of the smallest and oddest looking Krispy Kreme donuts I have ever seen. These were a sad and disappointing treat to bring to a child's birthday party. Completely ruined.Ordering through Krispy Kreme app and buying anything from this location was an awful experience. I have brought my dissatisfaction to all the right avenues of customer service with the company and received NO COMMUNICATION back whatsoever. I will never give them my $30 for a dozen ever again.PINK BOX RULES!
The girl was friendly UNTIL she realized that I wanted to pick my own dozen of donuts, 'cause I like certain donuts more than others. Imagine the nerve of me! They really just want to throw some random collection of 12 at you. The place was pretty clean and had a good selection, except they only had 2 maple, which my wife likes, but after one was in my box, they took it back to give to someone at the drivethru. The OTHER donut place is exactly the same as far as not wanting to box you up a dozen of your choice. The way of the world, I guess. I wonder if I just ordered 1 donut, would they just want to give me a random one there too?
My daughter loves to watch the donuts baking and being frosted here. They have a step up right at the window with a railing for little ones who might not be tall enough to look in. Very friendly staff and always clean. We love this location!
The only Krispy Kreme that cuts the light on for fun. I have been there twice and both times the the light was on and the donuts are less than room temperature. Correct me if I’m wrong but if the light is on one would assume that the donuts would at least be warm
Delivering my sweet fix after a hard workout. I always wait for the hotlight and my order never changes.1 dozen glazed+ milk= melt in your mouth!
Doughnuts were good but the selection was reduced. No maple doughnuts. Staff was not friendly and seemed like they wanted to be somewhere else. Could be their age (young).
We ordered online for valentines day as we were coming from out of town and the donuts were ready on time and pick up in store was quick and easy. The location was sparkly clean and the service really friendly. Will definitely return to this location when in town.
Everyone knows these donuts are good - and this place holds true to the name. They have the machines and the hot sign - make sure you go in when it’s on. Chef U we recommends - follow me for more insights.
While visiting Vegas, we stopped here twice. Each time we got a half dozen fresh, yummy donuts. They freeze well, by the way. Both times our servers were friendly and helpful. The store is clean and well run. Stop in and get your donut fix!
I got here at 8 am and they were already out of 90% of their donuts. They don’t offer much from the selection on the website. Very minimal selection to choose from. Not satisfied and won’t return. Save your money and buy better donuts elsewhere!