I had an awful experience this morning. Went in to order a bagel sandwich to go. When I got to my car, I discovered they gave me the wrong bagel and put tomatoes snd tomato spread after i specifically asked for no tomatoes or tomato soread as I am allergic. So I went back inside to ask for my order. A fenalr employee grabbed the bag from my hand as if I had done something wrong. They the bagel eith the correct bagel and no tomatoes or tomato spread. Handed it to me this time with no bag and no napkin. No sorry for the inconvenience or anything. Not the way to treat customers. And to think I had left a tip on my card. Very poor service.
I love Einstein Bros. Been eating it for years. My go to is the All Nighter on an Asiago bagel. This morning I orders two of those and when I got home I bit into a bagel with an old egg that was green and black. Whoever made this sandwich definitely saw the eggs when they made these but I guess they didn’t care. Never eating here again.
My 5 years old boy finds this in his bagel.
Absolute chaos. Ordered two sandwiches, a hot latte, and a cold brew coffee. Got the sandwiches within a reasonable amount of time, but then waited for 20 minutes for the beverages to never be fulfilled. When I asked about the beverages, an employee made a snarky remark while the manager was right there to witness the interaction. The specialty beverages were hastily made and lacked any quality upon taste. The bagel sandwiches were burnt. The employees could be better trained to fulfill orders to completion prior to taking more new orders.
Love Einsteins. They have more than just bagels. They can make a bagel into any sandwich or pastry you can dream of. Yummy place to get coffee, too.
We had a great experience, friendly, excellent service! We picked out bagels and cream cheese, to take home and they were delicious. The store was very clean too.
I just LOVE their lox, bagel, and cream cheese!! It never disappoints - just be sure to ask them to put cream cheese on BOTH sides of the bagel ?
Not sure why everyone feels these people deserve 15$ wages . For what? To avoid the phone when they’re not busy or to do their very minimum effort job wrong ? Not sure how such lazy people got hired in the first place. Guess this company doesn’t have any expectations for their establishment.
Not sure why everyone feels these people deserve 15$ wages . For what? To avoid the phone when they’re not busy or to do their very minimum effort job wrong ? Not sure how such lazy people got hired in the first place. Guess this company doesn’t have any expectations for their establishment.
I always get Lox bagel through mobile app or walk-in and it's delicious every time. HOWEVER, WARNING, check your bag when you order through mobile app. They force you to pay for a side, some chips but they never give it to you. My fault for forgetting to check the bag when I pick up my mobile order and they NEVER have given my chips. I think I'm owned like 10 chips so far