Ben & Jerry's

10973 W Charleston Blvd #2, Las Vegas - 89135
70 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Ice Cream
(702) 630-5184

Poor customer service. Let us wait in line and then says that we can't be served because they have to close soon. Someone should shut down the line before closing instead of letting folks wait.

Got butter pecan ice cream and nuts were rancid. Was old probably refrozen at some point. Not safe clean spot. Let them know and they offered new flavor and just left the bad one there. Kids running the place. Someone needs to check on this place so they don’t make people sick.

Ice cream had been refrozen at least once. It was pretty ?.

The employee working was super helpful and let us try 5 different flavors before we decided to make up our minds. They have tons of flavors. Their payment system is a little outdated with the card swipe but it does the job.

I ordered Some Cherry Garcia.The Cherry's tasted odd.I saw a off brown color on the Cherry's.I took it home so I could check out the Cherry's.Rotten Cherry's. I was disgusted.Serving the oldest batch of Cherry Garcia to customers .I will never spend money on To Go ice cream again unless it's soft serve.AWFUL.Just flat out AWFUL.

Drove all the way there to find it closed.

love BennJerry usually. This location was out of most flavors and doesn't carry the specialty ones. I can get plain flavors anywhere

Pedro was so nice he did a great job being by himself and it being busy. Thank you sir great job.

Terrible they were closed! we drove all the way from Henderson on a Friday night with our kids to get ice cream and it's not posted anywhere on the website that they were closed it said that it's open 24 hours and it was not!

Unfortunately they are not open, it looked permanently closed, totally bummed.