Worst Starbucks I’ve ever gone to!!! Not only did they mess up my drink but on top of that they tried lying to me about the size I ordered just because they didn’t want to have to remake it!!! I wish I had names but today the blonde chick working there around 11am was extremely rude and making things up. She refused to give me my receipt/remake my drink!!! Anyone else would have had no problem giving me the correct size but the way she was acting was like she knew she made a mistake and just wanted me to hurry up and drive off. There is definitely a problem with this location and its employees.
This place is always out of something, whether it be oatmilk, baked products or refreseshers, poor management. Very frustrating to go there.The staff is nice though.
I missed the ordering kiosk and the employees was nothing but nice. A great experience!!!!!!
Starbucks @bicentennial in Henderson, NV. please don’t get mad you’re customers because one of the employees made the drink without coffee. Please don’t make the customer feel bad for you’re mistake. You gaslighting the situation didn’t make it better. You asking to throw away outside was rude as well. Ma’am, I hope you have a great F’n day!!!
Went to grab a coffee and closed due to lack of staff. Starbucks, pay your employees more so they'll stay! They're the best and always make my drink correctly with little wait. Pay more and you'll find more workers.
I frequent this location 2 times a day and for the most part the employees are nice, however there are a few girls who need an attitude adjustment when working, especially in the morning, in the drive up. When asking you for your order, they are not upbeat, nor nice, acting like they are tired and don't want to be there, like you are doing them a favor by coming in. I don't like coming thru the drive-up and greeted with no enthusiasm and like you are bothering them. This also goes if you are coming in the very early morning before 6:00 a.m. as they act like they don't want to be bothered taking your order as they have to multi task in ordering and/or preparing your drink. Not my problem. If you go inside it is a little bit better, depending on who is making the drinks. There has been a couple of times where my drink(s) are thrown at me and my name not called out. Again, acting like they don't want to be there and just going through the motions. These girls I mention need to take some training/pointers from a couple of girls (Ramona, Lauren, Laurie, Emma) and Ryan there who always are smiling and have a great attitude.
Coffee is good, people are nice. The long line went pretty fast. I might have given them 5 stars , but for the crazy prices.
My favorite Starbucks! People are so friendly! Coffee is always hot and good! Highly recommend
Horrible customer service, bad drive thru attitude.
Not everything shows on the menu in the drive thru but if you go here and ask about something, they'll know what you want. Latte is always good (when they have pink sweetener... shame on corporate for not having it regularly because nothing is nearly as sweet and Splenda has a bad taste once you add the 6 packets it takes to equal 1 pink-- which makes me wonder who at Starbucks also has investments in kps that they can afford 6x the number of packets). Folks are nice.