"Team leader" was a nice lady at the window. But what happen to mixing the topping into the blast? Every Sonic we go to has topping on top and just pure vanilla ice cream under. The menu should say Vanilla ice cream with a drizzle of "flavor" on top Not mixed in
When you show that you open at 7:00am, open at 7:00am. Not one employee there until after 7:00! How do you even have time to prepare for the day and provide great customer service? Where’s management? I called at 7:37 to speak to a manager and guess what? Not there!?
Been sitting in drive thru for almost 20 minutes. Taking orders is one car at a time this is rediculous. Still waiting to pay n get our food.. Dustrict manager needs to light up these workers butts n get the ball rolling..???
This Sonic had thee best service! From the ordering speaker to the window service. Considering we visited another Sonic the day before and was mortified, the experience at this location restored our desire to continue eating at Sonic.
DO NOT EAT AT THIS LOCATION! Never have Onion Rings and Lackluster service. Go to the 300 S Boulder Location instead. We have NEVER had a good experience at this location. Can I give it ZERO stars?
(6/5/22 6:19pm) Let me start by saying my dad is going through chemo for lung cancer. His throat was bothering him and he asked me to grab him a small grape slush to soothe it. He wanted a small specifically, because the chemo makes it difficult for him finish any food or drinks; everything tastes like gasoline and lack of appetite. I arrive and order a small grape slush. When I finally get to the window, I am charged $4.54 and given a reese’s blast. I notice immediately and say it’s the wrong drink. I repeat again I want a grape slush. They get right on it, and after about 3 mins they hand another drink to me. They didn’t even offer to pay me the difference, I had to ask for it. The new drink came out to 3.57. I get my change, drive to drop the drink off to my dad. He takes a sip… it’s a grape cream slush. Ice cream is just going to make his throat worse. I drive all the way back to sonic. I ask for the manager. She doesn’t offer to comp anything she just gives me an actually grape slush in a medium instead of a small, which my dad only drank about half, because chemo and all. She told me to keep the cream slush which ended up in the trash. Very disappointed in the service at this location. My poor dad just wanted something blended with ice to soothe his throat that the chemo doesn’t make taste like gasoline, and I wasted more gas, money, and time having to drive back and forth.
We ordered 2 shakes online. When we got there to pick them up, they could not complete the order because they were out of ingredients. Then we had to call the " Sonic app" to get our money back.
Ordered food to eat there. By the time we opened our burgers they were cold.And made wrong.So we asked for new ones made properly, but they were nearly cold as well. Our discovery was that their lettuce, tomato and pickles were way too cold. (Sounds like a terrible thing to complain about, I know!) But they bring down the temp of the burger too quickly.
Fun atmosphere. Good food. With their app drinks are always half price with great monthly deals.
Came here for the first time in a few weeks and there are even more ordering stations that do not work than there were last time. After a half dozen times of pulling in and out of stalls you have to get out of your vehicle and walk around to find a stall with a functional ordering station.Definitely do not recommend, management seems to not care about the place at all.