Very disappointed in the cleanliness of this facility on 550 N Stephanie St, Henderson. As we walked up to the restaurant at 7:00 pm, we noticed the glass doors were filthy with smuggled finger prints. The floor was sticky, the food bar wasn’t well stocked, and there was dropping of raw meat, vegetables, and sauce all over the counter. The sauce bar hadn’t been wiped down either, the spoons were very sticky! We had to wash our hands after using them! The bathroom wasn’t stocked with seat covers, and one stall was out of order. Bathroom door had finger prints all over it.Although, the server was excellent, kind, attentive, and very polite.Last time we were here was when it was first open. Now 12 years lasted, you can tell the establishment has gone downhill.This was a Groupon, and we got a good deal, although, we will not be revisiting your facility again.Best of luck to you…
It wasn't a bad experience for us but make sure to STACK that BOWL.???
I’m not sure who our waitress was tonight (she was also the hostess and tending bar!), but she was absolutely phenomenal! Such a sweetheart, too! Food was as good as it always is, but the service was just so far beyond what I experience on a regular basis that I just had to review/comment ❤️
Full menu or create your own stir fry. We has stir fry which was delicious, except the buffet of items was messy, not filled properly and you had to wait to get a bowl. They need to organize it better and keep it topped off. Staff was great (except for lack of service at buffet). Staff wore masks, which was appreciated.
Delicious food and excellent customer service Thank you
Kelly is an amazing server. She gave us the best service we have had out here on the west coast. We will come back again and again. Food was great.
Just wanted to update to say that this restaurant leaves the same response to every negative complaint on here. Unfortunately when you do respond to the email they provide, you no longer hear from them from them therefore they obviously don't take it serious umand that its just for the reviews to appear that they are handling it... sad really.I almost feel bad leaving this but hoping someone in upper management will see it. I eat at this location a couple of times a week and it's just getting worse every time. This was my food today...$45 later and 2 completely burnt bowls ? Went in the trash.. Guess I should have checked before taking it to go. They are almost always out of shrimp and crab and other ingredients. The staff they have is absolutely amazing. The poor girl that runs the front also takes orders, payments amd handles all of the tables.....does it all actually and is always there alone!! She's obviously over worked but you would never know it as her attitude is great. Happy personality and always willing to help. I too own a business and understand stort staffing, however when the quality goes to hell, something needs to change!
First time trying out this spot after years of always passing by. Came in for take out. Service was friendly and fast. Unfortunately the flavor of the food I received did not justify the price I paid. I got a super fried rice and it taste bland. None of the meats in the rice had any flavor and neither did the rice itself. I am honestly not sure as to what seasoning was used, except for the soy sauce that was provided and I had to use just to give the rice some flavor.
Really awesome deals. Servers very friendly. The manager Miguel was so nice that I ordered 4 family size bowls and he said I didn’t have to even pay, it was on the house. Great establishment. Make sure your coupon code came from their website.
Im obsessed! This place is amazing! I always have the best experience with the staff not to mention all the options for food! A different bowl every time!