Food was okay but the lady that was working the drive-thru was extremely rude when I asked for extra ranch and wanted to do a split payment then oddly enough she then asked me if I wanted my debit card back l. So I called and expressed my experience to the manager and she didn't seemed to concerned. Will not be back to this location
if you haven't been to a runza it is a must visit one of the nicest fast food places in general and is a local specialty my family who moved away have to get it every time they come to visit
I wasn't too happy with Runza at this time..... The burger was dry and the fries were soggy and not even warm. I didn't realize it till after I was in the car driving home so I didn't go back, I'm sure they would have made it right if I had... Usually it's a good experience but not this time. It was also shift change time and that may have been part of the problem...
God bless runza. Great food. They set the bar for fast food in my opinion
The unofficial state sandwich of Nebraska. The original Runza sandwich is a cabbage/ hamburger roll. Think cabbage/hamburger mixture stuffed into a oversized dinner roll. It tastes incredible and is welcomed break from the normal fast food burger. Though Runza does have their own burgers as well. Almost every item on the menu is not keto. To be clear, this is a every once in while type of treat if doing Keto. For those not doing low carb and need a break from McDonald's, this is where I would go.
This Runza obviously has their chocolate soft-serve machine set for a different mix than all of the rest, because it is THE BEST CHOCOLATE SOFT-SERVE AROUND! Super chocolatey. Tastes like the chocolate malted ice cream cups you get at professional MLB baseball parks. We've driven out of our way to get chocolate cones at this particular Runza for three years now! Don't anyone tell them that they have their machine mix set wrong - because it is fantastic!
Great food, always delicious. Doesn't get five stars because it's fast food. Might deserve it but I can't find it in my heart. Xoxo
Runza is probably my favorite burger joint in Papillion. Their burgers are always fresh and hearty. I’ve never had bad food here. Everything is excellent. I always get a cheeseburger and my wife always gets a Runza. From time to time will even grab some ice cream or a chocolate shake. The fries are amazing. We always get Frings with our order. That’s a combination of fries and onion rings. Everything always is made fresh to order and always comes out perfect. The crispiness that they put on the fries cannot be beat by anybody in the area. The facility is always clean and kept up really well. They just got done with a renovation a few months ago and everything looks brand new inside. The dining room has plenty of room for everybody and it’s always kept as clean as possible. Ordering is fast. You pay you grab your drinks you sit down. Your food is always ready within minutes. I’ve never had to wait for food inside or in the drive-through for any lengthy period of time. Overall if you’re craving a good cheeseburger with some good fries go to Renson. You won’t be disappointed. Recommended!
Most of the time my visits to this Runza location are great. My food is almost always correct when using the drive-through and most of the employees are friendly and give good service. There is one girl who works the drive-though who could use some customer service training and could be a lot friendlier. The food is ok- great fries, good salads, but the burgers taste funny IMO.
When you order the food is always cooked yo order and the service is extremely excellent. Order is always right and repeated. But number one on the books is the food is freshly cooked like while you are in line. All thumbs up from me ??????