Mentioned to multiple employees the coffee was out, with very little reaction. After getting out sandwiches and finishing them, there still wasn't any coffee so I asked the manager if coffee was coming and received an abrupt response of "yes, its brewing and we only have one pot!."Fortunately food was good, though we wanted a breakfast wrap and they didn't have any wraps available.Restrooms show the age of the facility.
Panera on Saddlecreek at 7pm on a Tuesday. Walked into store and there was no one at the counter. I waited for a couple minutes, staff walked right past me. Walked down to other window (pickup counter) still no one said anything. There were only a few selections at the main counter and I didn’t see a pastry menu. Finally someone came by and I asked her for a menu and she said, “It’s right there. And pointed to the pastries in the almost empty case. She was really kind of rude about it. So much so that I decided not to order anything and I walked out of the store. It has been about 3 years since I stopped by Panera, I was hoping for a wide selection of pastry and good customer service but did not get that today at all. Maybe I will check back in another 3 years if the franchise is still around, but not likely after today.
The turkey avacado sandwich was delicious.
Completely messed up my delivery order, I tried to call multiple times and no one would answer the phone. I used to eat here at least once a week, but lately messing up the order had been the norm. I won’t be ordering from here again.
Great food, drinks, and baked goods. Food is always fresh and I love that. Excellent bagels! Busy of course around lunch and dinner hour. I prefer right now to get take out, but you can call ahead or place your order on their app, which makes it so convenient. People who work their work fast and hard and are helpful. Please, don't forget to tip, if you dine in or take out!
Pastries & coffee good ,but they're out of a lot of things even earlier in the morning. Employees are very nice.Think they may just need more like everywhere.
Ordered the Chicken sandwich. It was definitely not worth $10.99. I'll be sticking with Chick-fil-A.
Ordered curbside and followed directions as instructed on their app. I sat there for 30 minutes and called three times before someone would pick up the phone. They refused to bring out my paid order out to my vehicle. They instructed that I come into the building to pick up my order. Why offer curb side pick up if you refuse to bring the order out? I will not return to this location.
This place was ok. Food was good. Restaurant was dirty.
Worst customer service. Ive been to Panera and it's been great, but this location. Two times I've tried curbside pickup. Both times I have to in and wait in line to get my order. I'm never going back here.