The food was excellent. But the service is questionable. I worked a 16 hour shift and thought it would be nice to take my kids out to eat before I take a nap. We walk in we wait about 5 minutes before we get acknowledged at the table and the waitress who asks us for our drink was an Ashley. She gave us kids menus and colors. She brings us the drinks then takes our order. I corrected her as she was trying to give me 4 kids meal & I only needed 3, one each child. She leaves and comes back with food soon after. She sat food down I said the order of one of the plates was wrong. She said she repeated the order and thought she had it correct and I said I had corrected her but she still brought wrong plate. She rolls her eyes, gives a big sigh and grabs the plate with attitude. She comes back with the correct plate sat it down again with attitude and walked away. At this point I’m annoyed. Annoyed at the fact that I always come to this jimmys egg and never have issues but for whatever reason this waitress thinks customer service isn’t her priority. It ruined my whole morning because I felt the way I was treated with my kids beside me was unfair. The food was great as mentioned but the service could definitely be worked on.
Hash browns under cooked pancakes got overlooked were cold by the time they came out . Had a guy walking around grabbing your plates as your last bite was on the fork service poor
I recently got an apartment in Omaha and travel frequently so I don’t do a whole lot of cooking. I’ve been to this Jimmy’s Egg about 15 times in the past month for breakfast, and I’ve always had an exceptional experience. The food is always fresh and perfectly made. The service has always been fast (sometimes they are slammed of course) despite having a very extensive menu. But the thing that makes this place special are the wait staff and kitchen staff. I usually sit at the counter and get to watch the interactions between the team while I’m there, and they are so kind and respectful to one another. Tammi, Lacey, Rosie, and the other servers work SO hard to get the orders right and out quickly and they support each other so well. The kitchen staff are so efficient and work like a well oiled machine. This is an exceptionally well run multi-unit operation. I’m impressed as a business person and a customer. Great job!!!
Not a sign that says we couldn't get a table if our party wasn't complete and we wasn't asked how many. Two different waitresses were rude once we told them we were waiting on 2 more people which was less than 5 minutes. Last trip!
The food was 9/10! Service was great too ! We will be going back .
Super busy and what seemed to be under staffed. We were missing multiple items when the food was brought to us. It took multiple times to get everything we ordered to our table. Aside from that, the food is okay, lightly seasoned (for our taste buds) and slightly under cooked.
Very good food, quick service, and very friendly staff
Great little restaurant not the most seating and only does breakfast and lunch but they do it well they serve authentic corned beef not the canned processed stuff the biscuits and gravy perfect same with their pancakes the food service was quick and the wait staff punctual definitely our new family favorite
Tried Jimmy's Egg for the first time this morning. The service was good but the food was mediocre. I ordered an omelet which came with enough hash browns to be a meal in itself. Hash browns were good but the omelet was lacking in flavor. I'm willing to try them again in the future but I usually stick to the more local non franchise restaurants.
Food was bland. Staff was helpful and amazing! I misunderstood a food Item and they had what I actually wanted made and brought out to me no problem, which was actually amazing because the side they corrected even though I insisted as it was my mistake, turned out to be the highlight of the meal. I had the BLT with a fried egg on it and it tasted like oil in warm break, with a fried egg. The egg was the best part of the sandwich, everything else was a bland flavor that it was hard to discern any flavor from. The house fries, which is just a cubed potato with some seasoning was unappetizing and just tasted like raw potato with some salt and the french fries were actually pretty good, near perfect. My daughters scrambled eggs were nasty, good thing she had french fried too. She's 1 1/2 and barely touched the eggs, even she knew they tasted bad. Idk if the egg was spoiled and they didn't notice, but it was not tasting right. Biscuits and gravy are decent but not the best here. I would give this place a 2 star for the attempt at cooking being better than some places, but the staff really made this trip worth while. My server was very friendly. The reason they were so busy is most likely because they are so friendly, the environment makes you want to come again. All in all I might actually return here one day just because of the staff. Hopefully the food will have a bit more flavor when I return.