Very good, my wife's favorite and we do not have one on our town so she loves to stop!They come around and check on you and fill your drinks! Love it
I ordered a spicy chicken sandwich deluxe NO TOMATO I said it like three times the guy was like yeah I got it, I said "cool". When I get my sandwich it was loaded with tomatoes.
Food is 100%. Today I went there on my lunch break drive thru packed like always but it's okay. Part that gets me is that you have employee taking the orders. There was a van in front of my that was trying to go over to the 1 line so they can take the order the girl that was taking orders for first lane hop over and took 2 cars order. Don't get me wrong I understand she was trying to help to speed up the line. The van in front of me was finally able to order I was able to order. When I finally got to the window to get my order I was almost given the wrong order. There was some type of error when orders where been taken. It would have been nice to be communicated with advising this car in line 2 will need to be in front of you because her order was in before yours. I honestly thinking having your employees standing in the drive thru line is longer and feel like I need to rush and hurry and order. It would be nice to order without someone personally being there. Does not save extra time it just makes it that much slower.
Need to find a way to correct traffic flow. Saw an accident in the drive thru lane. Almost impossible to park and go in to eat. Loud inside and only a couple of tables outside to eat. Don't go here to be able to eat and chat.
We love coming here, and are so happy that the inside is open again.The manager Phil walked around today asking every table how they were, if they needed refills, or if we needed anything to let him know. The place is clean and the staff is so sweet.Thanks so much for making my babies preschool graduation celebratory lunch great!
I visit this location multiple times each month and just want to say they have such a great training program. Every time I go inside/drive through/ or pickup, I experience great customer service. There are several teenage workers and they do a great job with making sure your experience is superb along with the adult employees. I have been there when the customers are rude and they do a good job of trying to deescalate the situation. Last week though, I was waiting on ordering my food inside when a man in his 40’s with a goatee was irate at the young teenagers about ice. The two young females handled the situation well for how crazy he was. When the manager came over to assist, the customer decided he did not care to discuss the issue with them (probably since they were an adult) and instead could only be frustrated and rude to their teenage employee. Whenever you are feeling down and need a pick me up or good food, stop at this location!
Doesn't matter rather you're eating breakfast, lunch, or dinner the food is always fresh. Warm and friendly staff. Great service!
I ordered less ice with my drink and the heavier set brunette laughed at me. When I saw she was laughing I told her I would follow up with this terrible customer service experience. The 5’3 dirty blonde haired girl with braces and a pony tail also rudely spoke back to me before the manager was brought up, which I told him I would leave a Google review, the workers need more training on customer service and how to treat and behave around customers.
The management had KIDS taking orders outside in 40 degree weather and high winds. The kids were TREMBLING and their iPads were even frozen to the point where they had trouble placing our order. The service was amazing and the kids were were troopers despite the conditions they were forced to work in. One of them told us that they were only supposed to take orders for a half hour but they were stuck there for an additional hour! I hope the management here reconsiders how they treat their workers and some kind of compensation is given to these kids for working in these conditions.
Excellent service. Guy walks around just asking if anyone needs anything from table to table with a sincere smile. Everyone else gives great service but this older guy needs a raise. The guys name is Phil