Nasty food, poor management, and disgusting customer service. Sorry your food was absolutely disgusting and you didnt want to reimburse us. Learn how to make decent food and treat your customers better.
This food was absolutely disgusting. We ordered two entrees and two appetizers (making the appetizers total out to about $4). When the apps came out, they were flavorless and gross but we put some sauce on it and ate it anyways. The entrees came out and were absolutely disgusting. Me and my fiancé took one bite and couldn’t eat anymore. When we asked for a refund, we were refunded HALF of what we had spent. When asked why, he said ‘no one else complained’. When I asked for a full refund, he changed my order and charged me FULL PRICE for the apps I only paid $4 for. Horrible customer service and even worse tasting food. If I could rate 0/5, I would. :)
Shen Cafe is very sleek and modern looking with a relaxed atmosphere. Spacious interior with an unassuming exterior. It was a nice spot nearby and I finally got to try it. The Thai Iced Tea was my favorite, smooth, decadent and ice cold. It was delicious and a great way to cleanse the pallet between bites. The steak I had was beefy and full of flavor accompanied with broccoli and carrots. (Meat and broccoli) a staple point of Chinese cook out. The fried rice was cooked well and went well with beef and broccoli. The crab Rangoon for free over 16 bucks, was the most surprising. It was full of flavor, and a subtle sweetness, the crab wasn’t overwhelmed by the sweetness. It was shaped like a bow ontop of a gift on Christmas Day. The present being the filling. All in all 9/10. Only reason it’s not a ten was the sauce was a bit saltier than expected but still delicious. The Thai Iced Tea complimented the meal. Next time I’ll try the sesame sauce!
The service was incredible, the restaurant was very clean, and the food was amazing!
Delicious food but it took a while to get our food.
I wish I could give more than five stars. This cool from scratch cafe is outstanding. Customer service is excellent.
Always good. Fast tasty. Smiling staff ultra friendly.
First time trying shen Cafe food was very fresh , large portions was very good . Had sesame chicken white rice and dumplings . Needs more sauce but will ask for extra next time. Took a little bit for order to be ready but was worth the wait. We recommend 100%
Used to be a favorite place, but waits can be too long. Estimated 30 minutes, but didn't get food until close to an hour. And restaurant didn't have many people in it.
Great food and service. One of our favorite places to go. I have celiac and I love that they can do gluten free upon request.