Dunkin' Donuts

2520 Old Cheney Rd, Lincoln - 68512
153 reviews
Coffee Shops Donuts Coffee & Tea
(402) 423-2314

I'm going to be transparent in this review; I came to Dunkin' Donuts only as a part of a national protest. In 2015, Dunkin' Donuts publicly announced they are going to be receiving eggs from 100% cage-free suppliers within 7 years. As of right now, their commitment is only 11% and falling away short. They have also failed to be transparent with the public of a working plan on how they are going to successfully meet this 100% cage-free layer hen supply chain.When layer hen chickens are raised in metal battery cages, there are 7 to 8 birds placed in them only allowing individual room of less than a size of standard paper. This excessive crowding destroys their social order and often stresses the chickens so much that they will harm each other and sometimes cannibalize because they are subjected to this limited space their entire lives. The industry solutions the harm factor by cutting the tips of the chickens beaks off without any anesthetic. Please pressure Dunkin' Donuts to reduce animal suffering but only using cage-free chicken suppliers!This protest was covered by channel 8 News Lincoln Nebraska on Sunday June 19th on the 5:30 news Central Time.

Very slow, I think there might be only 1 worker there. Waited there for 15 minutes, not exaggerating. Waited in the drive though. Two car in-front of me, but till my turn, half way thought my order, worker told me to wait, I did, after a while I went to the window to check, but then the worker try to confront me, so I left. I don’t leave comments a lot but you guys really need to hit someone. This is just stupid!

Ordered via the app for walk-in. 5 minutes later I'm walking through the door & my order is ready & waiting for me!!

Worst coffee place in Lincoln. don’t come here if you have to make it to work on time. The staff is lethargic and it’s very apparent they don’t want to be there.

I wrnt throught the drive through and the lady on the intercom was really rude. I would ask if the coffee was blended in the bending machine and wouldnt answer my questions directly she just keept beating around the bush. She had major attituide and i felt like she didnt like her job. And when j got my coffe it wasnt blended like i asked.

Time to make the donuts.Honestly, it's a staple. If you have not had a Dunkin Donuts...then you are a sinner! Stop in asap and get reborn with a couple fried fritters and a cup of coffee. I don't eat donuts often, but when I do it's a Dunkin.

Service is extremely slow, and donuts are consistently lousy. I don't understand the appeal of this place.

I got a peach passion fruit refresher here, it almost 30 minutes to make it. My step sister got hers less then 2 minutes.

35 plus minutes to get 2 large coffees, the employee finished her coffee before I even got mine. Would not recommend.

Be careful when coming here on the weekend, I guess. It is one thing to get below-average service from a stressed out barista, but it felt strange to get poor treatment from an actual manager. Very rude communication at the drive-through, after waiting several minutes to finally hear from someone. Drink was also made overwhelmingly incorrectly. Very unfortunate.