Just tried to go to this location at 9:30 on a Friday night. We called ahead of time to see if we could get in and if they were doing the 1/2 price apps and got a yes answer to both. We walked in and no one was waiting and there was 9 tables seated in the entire place. All other tables were clean and ready for service. The hostess/manager told us it would be a 15-20 minute wait because "I am giving my wait staff a chance to catch up" Catch up with what?No before you start the "Be Nice, the world is short staffed!" I have worked every position that you can in a restaurant for years and that was decades ago. Guess what, We were always short staffed. Someone quit, someone no-showed, someone was sick. Always will be short staffed in those places. I turned around and left and went home to eat. If I was wait staff I would be upset that I am not getting tables sat to me and able to turn those tables in a timely manner so that I could make more money, not getting caught up.
So I’m a little frustrated after my recent visit to Applebees. Walking in you could tell they’re short staffed, so I wanted to be patient because I get how hard that is. But, when I ordered my meal (combo meal) technically an app- I received 10 wings. When bringing this up to my waitress she said she’d check what happened. She ended up saying she never wrote it done & after that quickly walked away. I hadn’t touched the wings yet because I thought the solution would’ve been for her to take the wings and get the meal I intended on eating. But, every time the waitress came by she didn’t really talk to our table, and she was in a rush to do other tasks. My fiancé and I ended up getting charged for the wings and I never got the meal I wanted. I typically love this restaurant, so it’s supper disappointing that I had a bad experience.
After a long day on the road it was nice to sit and relax. Our server was friendly, polite, and effectively efficient. Thank you for the great night out over a quiet dinner.
Had dinner there last night. The food was awesome as usual... but our server "Z" was so vibrant, personable and energetic that she made the whole experience super awesome! So glad she made a BINGO with us. She is a diamond in the rough for sure!
Applebees in papillion neQUESADILLA BURGER, was okay, kind of a mushy sandwich. Fries were small and under flavored. CRISPY ORANGE CHICKEN BOWL, was terrible. Chicken wa Very over drenched in spicy honey sauce and the small amount of rice was drenched in some green poor tasting sauce. also was very salty. Ther artichoke dip was so hot I burnt my mouth on first bite.The waitress was kind professional and very attentive. The restaurant was dirty, bathrooms and sitting area. My tennis shoes were sticking to the carpet on the floors, the step railings were very sticky. Was disappointed in this dinner out
Came in late, still received attentive service. Food came out fast and hot. Building was clean. Staff seemed to be enjoying themselves.
Got the 2 for 24..It was awesome..had steak.. cooked and seasoned just the way I like it. That doesn't usually happen for me.!! The garlic green beans were also perfect.. and the spinach artichoke dip was scrumptious..highly recommend this location.. thank you Applebee's!
One of the worst dining experiences I’ve had lately. Went to dinner with my wife, we were seated after a short time the waiter asked what we wanted to drink ha came back with the order but only one straw. We waited a bit before he dropped of the straw and went to another table we waited some more before he asked what we’d like for dinner I ordered an appetizer (maybe ask about appetizers when you take the drink order)and our entrees. Someone,not our waiter, threw the appetizers on the table in passing and not a couple minutes later our meals were served we did not see the waiter again till time to ask for desert Nevermind our beverages had been empty half the meal. HORRIBLE experience
I had and still have high hopes for this restaurant. But every time I dine in, we sit for 15-20 min before we’re greeted by a server. In a seemingly empty restaurant.I have tried to give the benefit of the doubt. But each time, my family sits with no server, we’re greeted hastily and rushed through our order, as we sit waiting other tables are greeted quickly and warmly.One young man was so course with us, never even greeted us, after waiting for 10 min he literally slammed the silverware on the table then said, “are you ready?”But then a coworker or friend was sat in his section and he spent all of his time talking with her about work and weekend plans.He greeted all of his other tables warmly and quickly. Same thing happened tonight, we waited 20 min for our server, although she was kind it’s hard to overlook how all her other tables were greeted within moments of being sat.In the past we have been courteous and respectful, tip 20% so I don’t think I’m on the bad tipper list.Please talk with your servers about equal treatment, don’t assume from what you see that your tip will be subpar so you give subpar service.
Horrible. Horrible. Horrible. Waited almost a half hour today for a server to ask us if we wanted something to drink and if we needed menus. She goes to get the menus and drinks. She answered the phone that was ringing and after waiting another 10 minutes why she was on the phone we decided to leave. Sorry we chose Applebee's today for lunch. NEVER AGAIN.