Ordered online through the app. Paid showed up to the location and was told they don’t do the surf & Truf?? App says they do they sell the chicken and shrimp separately just put it together. But was told they can’t price is wayyy different…. Said fine I would just order so I start to order and the guy say are you making an order… I just said I was. Proceeded to get no answer so I just left. Between the items not available at the store the inability to work with what they have and the rudeness I would get your chicken some other place!
There is a reason there wasn’t a line here. We passed McDonalds by because of the long line and we were on the fly to a music gig in Whitefish. So we took a chance. I ordered chicken nuggets. How could you go wrong, right? Wrong. There was probably chicken in the nearly burnt fried breadcrumbs. My husband didn’t complain too much about his burger, but when he is hangry all culinary discretion is nonexistent.Sorry, I didn’t take a photo.
An absolute s*** show. I'm here at 5:45p. Most of the soda varieties available in the universal dispenser are empty. There's only one choice for anything sugar-free, and is suspensing water instead of tea. I upgraded my drink to a large drink, only to find out they don't have large cups (after paying, of course). 5 minutes after ordering spicy chicken, they inform me that the spicy chicken won't be ready for almost 15 minutes.I should say that the dining room was exceptionally clean, which is a good thing, because it's 6:00 on a Wednesday night, I'm the only one here, and I'm the only one that's been here since I walked in the door. The chicken and rice was also hot and fresh, and actually pretty good.
I love there food. But I do not like how they always forget something. I never get a spoon for my mac and cheese. And the lady hounded me to buy a cookie so finally i gave in and I never even got it ?♀️.
Unbelievable service. Shelby was so SO friendly and the food was exactly right. Hot, crispy, delicious. Our order was right and we got it very fast.I've managed restaurants, retail, and grocery; Shelby is exactly the kind of person I always searched for. Friendly, welcoming, and engaging with customers. I drove away with a big smile. Thank you so much, Shelby!
Lazy Staff. Sat in line (3 cars) for 40 minutes for a order I put in online. I also do door dash. Workers move slow. No ambition to speed up the process. This place needs to hire new people. Ones who can actually work in a fast pace environment. Would highly recommend just going to KFC. Save your time. Seriously. It is quite ridiculous.
Don’t eat here! As a former employee there coolers are covered in black mold!
Traveling out of state and ordered the large tender family box and a chicken sandwich for my husband and two kids. We love Popeyes. It took 30 minutes to get it. The tenders were half the size from other Popeyes, not impressive for the same price. No tea or lemonade. We got back to the motel and didn't have the chicken sandwich, so back again for another 30 minutes. About 5 people working one male sitting outside smoking with a female that didn't work there. I stood at the counter for over 15 minutes waiting.
1st time @Popeyes chicken(reminds me of the movie Lil Nicky,lol???)The donuts-soo good??
On my last visit, the restaurant was out of jumbo shrimp, the ones being advertised nationally. I opted for the popcorn shrimp which were horrible, greasy, and not very substantial for over $8. While I waited I notice one customer sitting on a serving counter across from the main window. Two others waited approximately 20-30 minutes for their lunch, suffering from a miscommunication where one employee thought they had received their food, but they hadn't. There was an apology, but at that point I would think someone should get a free something. The front desk was covered by a very untrained young man who was doing his best, but he wasn't getting much help from those around him. It seems that every visit to Popeyes bring one shortage or another, constant new and untrained employees, rude and sexist comments from staff, or other problems. It seems to be a problem from the top down. Perhaps the owner of this franchise is not a great manager of people and has a high turnover rate, lack of motivation, and inconsistent service as a result. We come back because on occasion, the food can be great, a reminder of days in the south where fried chicken was a wonderful meal. At this point, I will suffer supermarket chicken instead of returning.