First time getting the cookies they are good l! The reason for the rating is he customer service down right sucked. Not one staff member was friendly nobody smiled and when we asked for help we got attitude and looks like we were dumb.
Always a great treat. Love the variety and the way they change it up each week. Staff was very friendly and got the cookies out to us quickly and correctly made.
These cookies are so good! I’m not usaually a frosting person so i was a little sceptical about frosting on cookies but they are perfect!
Working next door to Crumbl is a dangerous thing for me. Their cookies are some of the best I have ever had, each week featuring something unique and delicious. Definitely a fan!
Hazelnut Sea Salt and the Milk Chocolate Chip are my favorite!!!! Good price in my opinion - 4 huge cookies for $13.00Love giving as gifts too!!!
Editing from a 5 star from earlier.The cookies are always great, but the last few times I have been in the customer service has been lacking. Tonight there were 7 employees and not one turned around to greet myself or the two groups behind me when we all walked in. After about 5 minutes of waiting, someone turns around and informs us we all need to order on the iPads (which are flipped away from the customer and not obvious it’s self service). It’s frustrating when they are not super busy, but everyone is standing around and carrying on a conversation without taking care of customers first. Disappointed with my recent visits.
Drove way across town to get a 4 pack box of cookies. Wanted to buy a 4 pack at crumbl, but theyre out of 4 pack boxes. They will not sell me 4 individual boxes at the 4 pack price.So now i'm leaving without cookies.And with that, I'm taking back 4 stars.Shoutouts to my wasted gas I'll also never get back either.
Got these for my husband as a little surprise. It was so neat you could leave a sweet message and sticker on the box. The cookies are huge and so delicious. Definitely get what you pay for. I would recommend them for any occasion.
Crumbl cookies are amazing! A friend brought them in to work. I have been hooked ever since. I sometimes make special trips at lunch to pick one or two up. The flavors are inventive and taste is amazing! The cookies are so soft. I hope everyone gets a chance to try these! Great job, crumbl!
I picked up a 4 box of cookies; 1 chocolate with strawberry cheesecake, a animal cracker cookie, a sugar cookie and the milk chocolate chip. ONLY the milk chocolate chip was warm. The other 3 cookies were freezing, though these were fresh?? Why pay $4 a cookie for what felt like freezer dough? ICK! Never would have stopped had I known I was paying for cookies that were freezer cold. Not good, never gonna recommend!!